Compare Micro Focus PPM, RoboHead, and BMC Remedy

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
Micro Focus PPM
Free Trial Unavailable
RoboHead
Free Trial Unavailable
BMC Remedy
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.3
8.3
7.9
Ease of Use
Ease of Use
6.8
7.8
7.1
Ease of Setup
Ease of Setup
7.7
Not enough data available
6.9
Ease of Admin
Ease of Admin
8.4
Not enough data available
7.2
Quality of Support
Quality of Support
7.2
8.1
7.3
Ease of Doing Business With
Ease of Doing Business With
8.0
Not enough data available
7.9
Product Direction (% positive)
Product Direction (% positive)
6.7
7.7
5.8
Meets Requirements
Micro Focus PPM
8.3
RoboHead
8.3
BMC Remedy
7.9
Ease of Use
Micro Focus PPM
6.8
RoboHead
7.8
BMC Remedy
7.1
Ease of Setup
Micro Focus PPM
7.7
RoboHead
Not enough data available
BMC Remedy
6.9
Ease of Admin
Micro Focus PPM
8.4
RoboHead
Not enough data available
BMC Remedy
7.2
Quality of Support
Micro Focus PPM
7.2
RoboHead
8.1
BMC Remedy
7.3
Ease of Doing Business With
Micro Focus PPM
8.0
RoboHead
Not enough data available
BMC Remedy
7.9
Product Direction (% positive)
Micro Focus PPM
6.7
RoboHead
7.7
BMC Remedy
5.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.5%
16.7%
4.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
58.3%
21.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
61.9%
25.0%
74.0%
Micro Focus PPM
Small-Business
9.5%
Mid-Market
28.6%
Enterprise
61.9%
RoboHead
Small-Business
16.7%
Mid-Market
58.3%
Enterprise
25.0%
BMC Remedy
Small-Business
4.1%
Mid-Market
21.9%
Enterprise
74.0%

Reviewers' Industry

 
Information Technology and Services
34.6%
Non-Profit Organization Management
22.7%
Information Technology and Services
32.6%
 
Telecommunications
11.5%
Hospital & Health Care
13.6%
Telecommunications
9.1%
 
Management Consulting
7.7%
Transportation/Trucking/Railroad
9.1%
Hospital & Health Care
6.2%
 
Insurance
7.7%
Design
9.1%
Higher Education
4.3%
 
Non-Profit Organization Management
3.8%
Consumer Goods
9.1%
Computer Software
4.3%
 
Other
34.6%
Other
36.4%
Other
43.5%
Micro Focus PPM
Information Technology and Services
34.6%
Telecommunications
11.5%
Management Consulting
7.7%
Insurance
7.7%
Non-Profit Organization Management
3.8%
Other
34.6%
RoboHead
Non-Profit Organization Management
22.7%
Hospital & Health Care
13.6%
Transportation/Trucking/Railroad
9.1%
Design
9.1%
Consumer Goods
9.1%
Other
36.4%
BMC Remedy
Information Technology and Services
32.6%
Telecommunications
9.1%
Hospital & Health Care
6.2%
Higher Education
4.3%
Computer Software
4.3%
Other
43.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Peter B.
User in Computer Software

I evaluated and ran a trial of this software a few years ago and it basically was a good tool for large IT shops that need to keep track of all their projects in one central repository.

G2 Crowd User in Real Estate

It's great because the project manager can control and update the tasks and the person who requested the project can see the status of it as well

Michael D.
User in Industrial Automation

We use this product for Work order assignment and review. I like that it is available via a web portal so that our techs can be on site to get information about the work ticket and also search the knowledge base that we built, we are able to post "How to"...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospital & Health Care

I am a basic user of the system and therefore can only review the application from that standpoint. With this in mind, as a user, I think the application is rather cumbersome. If you add more than a handful of tasks / assets / miscellaneous items to your...

G2 Crowd User in Design

This product is very clunky to use and almost feel outdated. With other products out there meant to help teams in the same way, this product is not worth the enormous expense it is to our team. Also, it doesn't show you that something is assigned to you...

G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

 
Micro Focus PPM
Most Helpful Favorable Review
Peter B.
User in Computer Software

I evaluated and ran a trial of this software a few years ago and it basically was a good tool for large IT shops that need to keep track of all their projects in one central repository.

Most Helpful Critical Review
G2 Crowd User in Hospital & Health Care

I am a basic user of the system and therefore can only review the application from that standpoint. With this in mind, as a user, I think the application is rather cumbersome. If you add more than a handful of tasks / assets / miscellaneous items to your...

RoboHead
Most Helpful Favorable Review
G2 Crowd User in Real Estate

It's great because the project manager can control and update the tasks and the person who requested the project can see the status of it as well

Most Helpful Critical Review
G2 Crowd User in Design

This product is very clunky to use and almost feel outdated. With other products out there meant to help teams in the same way, this product is not worth the enormous expense it is to our team. Also, it doesn't show you that something is assigned to you...

BMC Remedy
Most Helpful Favorable Review
Michael D.
User in Industrial Automation

We use this product for Work order assignment and review. I like that it is available via a web portal so that our techs can be on site to get information about the work ticket and also search the knowledge base that we built, we are able to post "How to"...

Most Helpful Critical Review
G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

Screenshots

 
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Micro Focus PPM
RoboHead
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