Compare Micro Focus PPM, Rukovoditel, and BMC Remedy

 
Standard Part
$0 No Restrictions
 
Extension
$95 No Restrictions
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 20 reviews)
9.2
(Based on 11 reviews)
8.2
(Based on 186 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 21 reviews)
9.2
(Based on 11 reviews)
7.3
(Based on 189 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 14 reviews)
9.3
(Based on 8 reviews)
7.1
(Based on 68 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 15 reviews)
8.9
(Based on 8 reviews)
7.4
(Based on 67 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.4
(Based on 17 reviews)
9.3
(Based on 8 reviews)
7.6
(Based on 156 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 14 reviews)
Not enough data available
7.9
(Based on 63 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 21 reviews)
9.0
(Based on 11 reviews)
6.2
(Based on 186 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.5%
30.0%
3.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
50.0%
20.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
61.9%
20.0%
76.8%
 
Information Technology and Services
34.6%
Restaurants
15.4%
Information Technology and Services
34.1%
 
Telecommunications
11.5%
Food & Beverages
15.4%
Telecommunications
9.1%
 
Management Consulting
7.7%
Electrical/Electronic Manufacturing
7.7%
Hospital & Health Care
6.3%
 
Insurance
7.7%
Medical Devices
7.7%
Computer Software
4.8%
 
Computer Software
3.8%
Hospital & Health Care
7.7%
Higher Education
4.8%
 
Other
34.6%
Other
46.2%
Other
40.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Ajay M.
Consultant in Information Technology and Services

HPE PPM: - Provides visibility into strategic, operational demands of the organisation. - Its ability to provide real-time information about the projects, resources, financnes, programs and portfolios, visibility of this information allows...

Jos V.
Administrator in Hospital & Health Care

The best feature of Rukovoditel is the ability to make it our own. Simply and easy create yout own fields, in a nice graphical enviroment, displaying on every devicy.

Greg M.
User in Internet

It's a full-blown, enterprise-grade ITSM suite. For those who are looking to implement ITIL practices, Remedy will help you do so, with modules like asset and configuration management, incident and problem management, change management, and so forth. Done...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Automotive

In our workforce, PPM is mandatory and required, but nobody likes using it. It's bulky, it's slow, and the UI is not intuitive. Many features are hidden behind screens that are hard to find without proper guidance or training. Recalling timesheets is a pain.

G2 Crowd User in Information Technology and Services

Nothing except couple of PHP errors on some actions but I can fix them as it is fully Open Source solution.

G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

 
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