Want to see who topped the 2019 Best Software Awards?

Compare Micro Focus PPM, Rukovoditel, BMC Remedy, and Micro Focus Service Management Automation

 
Standard Part
$0 No Restrictions
 
Extension
$95 No Restrictions
 
Free Trial
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 20 reviews)
9.3
(Based on 12 reviews)
8.1
(Based on 200 reviews)
8.4
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 21 reviews)
9.3
(Based on 12 reviews)
7.3
(Based on 203 reviews)
7.6
(Based on 50 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 14 reviews)
9.3
(Based on 8 reviews)
7.2
(Based on 72 reviews)
7.4
(Based on 32 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 15 reviews)
8.9
(Based on 8 reviews)
7.4
(Based on 71 reviews)
7.8
(Based on 32 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.4
(Based on 17 reviews)
9.3
(Based on 9 reviews)
7.6
(Based on 171 reviews)
7.8
(Based on 49 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 14 reviews)
Not enough data available
8.1
(Based on 66 reviews)
8.3
(Based on 32 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.0
(Based on 21 reviews)
9.1
(Based on 12 reviews)
6.3
(Based on 200 reviews)
7.2
(Based on 48 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.5%
36.4%
3.7%
9.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
45.5%
21.8%
21.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
61.9%
18.2%
74.5%
69.2%
 
Information Technology and Services
34.6%
Restaurants
13.3%
Information Technology and Services
31.9%
Information Technology and Services
25.4%
 
Telecommunications
11.5%
Food & Beverages
13.3%
Telecommunications
9.2%
Hospital & Health Care
10.2%
 
Management Consulting
7.7%
Computer Software
13.3%
Hospital & Health Care
6.2%
Insurance
8.5%
 
Insurance
7.7%
Medical Devices
6.7%
Computer Software
4.8%
Airlines/Aviation
8.5%
 
Non-Profit Organization Management
3.8%
Management Consulting
6.7%
Higher Education
4.4%
Utilities
3.4%
 
Other
34.6%
Other
46.7%
Other
43.6%
Other
44.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Ajay M.
Consultant in Information Technology and Services

HPE PPM: - Provides visibility into strategic, operational demands of the organisation. - Its ability to provide real-time information about the projects, resources, financnes, programs and portfolios, visibility of this information allows...

Ewald B.
Administrator in Management Consulting

I was looking for a Project Management System for my company and was already tired of testing, because most systems are buggy, outdated, overloaded with functions and not very flexible. Luckily I discovered Rukovoditel, which fulfills all my...

Suzanne B.
User in Hospital & Health Care

This software can be configured to do just about anything and is used in many very successful companies.

Thore S.
Administrator in Information Technology and Services

Complete overview, all tasks/processes in one tool. Integration with IDOL gives BigData power where we need it to be: A part of our workflow. Version 9.34 with Smart Analytics improves ticket registration/ticket quality at Service Desk and combined with Hot...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Automotive

In our workforce, PPM is mandatory and required, but nobody likes using it. It's bulky, it's slow, and the UI is not intuitive. Many features are hidden behind screens that are hard to find without proper guidance or training. Recalling timesheets is a pain.

Thomas G.
Consultant in Transportation/Trucking/Railroad

Basically everything works great - Rukovoditel is still quite new on the market so additional functionality and features can be added over time, personally I would like to see some improvements in regards to the Time Log features (date-time calculation) and...

G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

Christopher K.
User in Information Technology and Services

Not probably but definitely the worst Customer Service Desk software I have encountered. The ITIL compliance and reporting might be a big draw card as well as the HP logo but that is where it ends. Administrative overhead is time consuming while the...

 
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Kate from G2 Crowd

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