Compare Micro Focus PPM, Waffle.io, BMC Remedy, and CA Service Management

Pricing

 
Waffle.io
Free
 
Waffle Takeout
$2,000
per year
 
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
Micro Focus PPM
Free Trial Unavailable
Waffle.io
Waffle.io
Free
Waffle Takeout
$2,000per year
Free Trial Unavailable
BMC Remedy
Free Trial Unavailable
CA Service Management
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.3
8.5
7.9
8.1
Ease of Use
Ease of Use
6.8
8.7
7.1
7.1
Ease of Setup
Ease of Setup
7.7
8.7
6.9
6.5
Ease of Admin
Ease of Admin
8.4
Not enough data available
7.2
7.5
Quality of Support
Quality of Support
7.2
8.6
7.3
7.4
Ease of Doing Business With
Ease of Doing Business With
8.0
Not enough data available
7.9
8.2
Product Direction (% positive)
Product Direction (% positive)
6.7
6.7
5.8
5.2
Meets Requirements
Micro Focus PPM
8.3
Waffle.io
8.5
BMC Remedy
7.9
CA Service Management
8.1
Ease of Use
Micro Focus PPM
6.8
Waffle.io
8.7
BMC Remedy
7.1
CA Service Management
7.1
Ease of Setup
Micro Focus PPM
7.7
Waffle.io
8.7
BMC Remedy
6.9
CA Service Management
6.5
Ease of Admin
Micro Focus PPM
8.4
Waffle.io
Not enough data available
BMC Remedy
7.2
CA Service Management
7.5
Quality of Support
Micro Focus PPM
7.2
Waffle.io
8.6
BMC Remedy
7.3
CA Service Management
7.4
Ease of Doing Business With
Micro Focus PPM
8.0
Waffle.io
Not enough data available
BMC Remedy
7.9
CA Service Management
8.2
Product Direction (% positive)
Micro Focus PPM
6.7
Waffle.io
6.7
BMC Remedy
5.8
CA Service Management
5.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.5%
64.3%
4.1%
6.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
28.6%
21.9%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
61.9%
7.1%
74.0%
75.0%
Micro Focus PPM
Small-Business
9.5%
Mid-Market
28.6%
Enterprise
61.9%
Waffle.io
Small-Business
64.3%
Mid-Market
28.6%
Enterprise
7.1%
BMC Remedy
Small-Business
4.1%
Mid-Market
21.9%
Enterprise
74.0%
CA Service Management
Small-Business
6.3%
Mid-Market
18.8%
Enterprise
75.0%

Reviewers' Industry

 
Information Technology and Services
34.6%
Information Technology and Services
28.6%
Information Technology and Services
32.6%
Information Technology and Services
31.4%
 
Telecommunications
11.5%
Computer Software
19.0%
Telecommunications
9.1%
Hospital & Health Care
17.1%
 
Management Consulting
7.7%
Music
9.5%
Hospital & Health Care
6.2%
Staffing and Recruiting
8.6%
 
Insurance
7.7%
Media Production
9.5%
Higher Education
4.3%
Insurance
5.7%
 
Non-Profit Organization Management
3.8%
Internet
9.5%
Computer Software
4.3%
Higher Education
5.7%
 
Other
34.6%
Other
23.8%
Other
43.5%
Other
31.4%
Micro Focus PPM
Information Technology and Services
34.6%
Telecommunications
11.5%
Management Consulting
7.7%
Insurance
7.7%
Non-Profit Organization Management
3.8%
Other
34.6%
Waffle.io
Information Technology and Services
28.6%
Computer Software
19.0%
Music
9.5%
Media Production
9.5%
Internet
9.5%
Other
23.8%
BMC Remedy
Information Technology and Services
32.6%
Telecommunications
9.1%
Hospital & Health Care
6.2%
Higher Education
4.3%
Computer Software
4.3%
Other
43.5%
CA Service Management
Information Technology and Services
31.4%
Hospital & Health Care
17.1%
Staffing and Recruiting
8.6%
Insurance
5.7%
Higher Education
5.7%
Other
31.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ajay M.
Consultant in Information Technology and Services

HPE PPM: - Provides visibility into strategic, operational demands of the organisation. - Its ability to provide real-time information about the projects, resources, financnes, programs and portfolios, visibility of this information allows...

G2 Crowd User

Integration with Git and ease of use in terms of how quickly a team can start using it. The data transfer between GIT and waffle is seem less.

Suzanne B.
User in Hospital & Health Care

This software can be configured to do just about anything and is used in many very successful companies.

G2 Crowd User in Computer Software

I like that CA Service Management suite are planning to move into one platform, one theme.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Automotive

In our workforce, PPM is mandatory and required, but nobody likes using it. It's bulky, it's slow, and the UI is not intuitive. Many features are hidden behind screens that are hard to find without proper guidance or training. Recalling timesheets is a pain.

G2 Crowd User

I have always felt that the integration with github, while quite good, was somewhat spotty. Someone would move something on a waffle board and the issue tags wouldn't get updated in github, or vice versa. This often left members of the software team...

G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

Jeremy B.
Executive Sponsor in Information Technology and Services

There is a lot of flexibility to implement in a variety of ways that can all be compliant to ITIL best practices, allowing for different philosophies over the years to play out

 
Micro Focus PPM
Most Helpful Favorable Review
Ajay M.
Consultant in Information Technology and Services

HPE PPM: - Provides visibility into strategic, operational demands of the organisation. - Its ability to provide real-time information about the projects, resources, financnes, programs and portfolios, visibility of this information allows...

Most Helpful Critical Review
G2 Crowd User in Automotive

In our workforce, PPM is mandatory and required, but nobody likes using it. It's bulky, it's slow, and the UI is not intuitive. Many features are hidden behind screens that are hard to find without proper guidance or training. Recalling timesheets is a pain.

Waffle.io
Most Helpful Favorable Review
G2 Crowd User

Integration with Git and ease of use in terms of how quickly a team can start using it. The data transfer between GIT and waffle is seem less.

Most Helpful Critical Review
G2 Crowd User

I have always felt that the integration with github, while quite good, was somewhat spotty. Someone would move something on a waffle board and the issue tags wouldn't get updated in github, or vice versa. This often left members of the software team...

BMC Remedy
Most Helpful Favorable Review
Suzanne B.
User in Hospital & Health Care

This software can be configured to do just about anything and is used in many very successful companies.

Most Helpful Critical Review
G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

CA Service Management
Most Helpful Favorable Review
G2 Crowd User in Computer Software

I like that CA Service Management suite are planning to move into one platform, one theme.

Most Helpful Critical Review
Jeremy B.
Executive Sponsor in Information Technology and Services

There is a lot of flexibility to implement in a variety of ways that can all be compliant to ITIL best practices, allowing for different philosophies over the years to play out

Screenshots

 
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Micro Focus PPM
Waffle.io
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