Compare Micro Focus PPM, Workzone, and BMC Remedy

Pricing

 
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Micro Focus PPM
Free Trial Unavailable
Workzone
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BMC Remedy
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Ratings

Meets Requirements
Meets Requirements
8.3
8.1
7.9
Ease of Use
Ease of Use
6.8
8.3
7.1
Ease of Setup
Ease of Setup
7.7
8.0
6.9
Ease of Admin
Ease of Admin
8.4
8.4
7.2
Quality of Support
Quality of Support
7.2
8.9
7.3
Ease of Doing Business With
Ease of Doing Business With
8.0
9.1
7.9
Product Direction (% positive)
Product Direction (% positive)
6.7
8.1
5.8
Meets Requirements
Micro Focus PPM
8.3
Workzone
8.1
BMC Remedy
7.9
Ease of Use
Micro Focus PPM
6.8
Workzone
8.3
BMC Remedy
7.1
Ease of Setup
Micro Focus PPM
7.7
Workzone
8.0
BMC Remedy
6.9
Ease of Admin
Micro Focus PPM
8.4
Workzone
8.4
BMC Remedy
7.2
Quality of Support
Micro Focus PPM
7.2
Workzone
8.9
BMC Remedy
7.3
Ease of Doing Business With
Micro Focus PPM
8.0
Workzone
9.1
BMC Remedy
7.9
Product Direction (% positive)
Micro Focus PPM
6.7
Workzone
8.1
BMC Remedy
5.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.5%
33.3%
4.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
40.0%
21.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
61.9%
26.7%
74.0%
Micro Focus PPM
Small-Business
9.5%
Mid-Market
28.6%
Enterprise
61.9%
Workzone
Small-Business
33.3%
Mid-Market
40.0%
Enterprise
26.7%
BMC Remedy
Small-Business
4.1%
Mid-Market
21.9%
Enterprise
74.0%

Reviewers' Industry

 
Information Technology and Services
34.6%
Higher Education
18.6%
Information Technology and Services
32.6%
 
Telecommunications
11.5%
Marketing and Advertising
14.0%
Telecommunications
9.1%
 
Management Consulting
7.7%
Financial Services
14.0%
Hospital & Health Care
6.2%
 
Insurance
7.7%
Paper & Forest Products
9.3%
Higher Education
4.3%
 
Non-Profit Organization Management
3.8%
Information Technology and Services
7.0%
Computer Software
4.3%
 
Other
34.6%
Other
37.2%
Other
43.5%
Micro Focus PPM
Information Technology and Services
34.6%
Telecommunications
11.5%
Management Consulting
7.7%
Insurance
7.7%
Non-Profit Organization Management
3.8%
Other
34.6%
Workzone
Higher Education
18.6%
Marketing and Advertising
14.0%
Financial Services
14.0%
Paper & Forest Products
9.3%
Information Technology and Services
7.0%
Other
37.2%
BMC Remedy
Information Technology and Services
32.6%
Telecommunications
9.1%
Hospital & Health Care
6.2%
Higher Education
4.3%
Computer Software
4.3%
Other
43.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Peter B.
User in Computer Software

I evaluated and ran a trial of this software a few years ago and it basically was a good tool for large IT shops that need to keep track of all their projects in one central repository.

G2 Crowd User in Marketing and Advertising

I like that it does keep the documents organized, and that we are able to copy projects and tasks.

Michael D.
User in Industrial Automation

We use this product for Work order assignment and review. I like that it is available via a web portal so that our techs can be on site to get information about the work ticket and also search the knowledge base that we built, we are able to post "How to"...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospital & Health Care

I am a basic user of the system and therefore can only review the application from that standpoint. With this in mind, as a user, I think the application is rather cumbersome. If you add more than a handful of tasks / assets / miscellaneous items to your...

G2 Crowd User in Information Technology and Services

I really dislike that there is no mass time entry/deletion/moving/copying. If I have input several time entries on the wrong date, I have to delete them individually and re-add them to the correct date.

G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

 
Micro Focus PPM
Most Helpful Favorable Review
Peter B.
User in Computer Software

I evaluated and ran a trial of this software a few years ago and it basically was a good tool for large IT shops that need to keep track of all their projects in one central repository.

Most Helpful Critical Review
G2 Crowd User in Hospital & Health Care

I am a basic user of the system and therefore can only review the application from that standpoint. With this in mind, as a user, I think the application is rather cumbersome. If you add more than a handful of tasks / assets / miscellaneous items to your...

Workzone
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

I like that it does keep the documents organized, and that we are able to copy projects and tasks.

Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

I really dislike that there is no mass time entry/deletion/moving/copying. If I have input several time entries on the wrong date, I have to delete them individually and re-add them to the correct date.

BMC Remedy
Most Helpful Favorable Review
Michael D.
User in Industrial Automation

We use this product for Work order assignment and review. I like that it is available via a web portal so that our techs can be on site to get information about the work ticket and also search the knowledge base that we built, we are able to post "How to"...

Most Helpful Critical Review
G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

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