Compare Microsoft Dynamics 365 for Sales (formerly Dynamics CRM) vs Vtiger CRM

See this comparison of Microsoft Dynamics 365 for Sales (formerly Dynamics CRM) vs. Vtiger CRM based on data from user reviews. Microsoft Dynamics 365 for Sales (formerly Dynamics CRM) rates 3.6/5 stars with 784 reviews. Vtiger CRM rates 4.3/5 stars with 142 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Customer Engagement Plan
$115 /month per user
Sales Professional
$20 / user / month (annually)
 
Unified Operations Plan
$190 /month per user
Sales Starter
$10 / user / month (annually)
 
Dynamics 365 Plan
$210 /month per user
Support Professional
$20 / user / month (annually)
 
Ultimate Edition
$30 / user / month (annually)
 
Support Starter
$10 / user / month (annually)
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.1
(Based on 702 reviews)
8.5
(Based on 138 reviews)
Ease of UseSee More
Ease of UseSee More
7.5
(Based on 708 reviews)
8.1
(Based on 138 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 225 reviews)
8.0
(Based on 97 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.6
(Based on 217 reviews)
8.4
(Based on 99 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.4
(Based on 598 reviews)
8.8
(Based on 134 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.7
(Based on 213 reviews)
8.8
(Based on 93 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
6.6
(Based on 700 reviews)
8.8
(Based on 135 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
28.2%
79.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.6%
18.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
31.2%
2.1%
 
Information Technology and Services
14.3%
Information Technology and Services
22.9%
 
Computer Software
8.2%
Computer Software
7.6%
 
Retail
4.7%
Marketing and Advertising
7.6%
 
Financial Services
4.2%
Construction
5.1%
 
Marketing and Advertising
3.7%
Retail
4.5%
 
Other
64.9%
Other
52.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Wyeth J.
Consultant in Biotechnology

Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...

G2 Crowd User in Information Technology and Services

The VTiger Support staff are knowledgeable, always available and ready to help. I have used a number of CRM solutions and have yet to come across one that rivals VTiger support.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...

Bill D.
Executive Sponsor in Computer Software

Can't use the features but if the system blows up - support reps are lazy and will give you the run around.

 
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Kate from G2 Crowd

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