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Compare MindTouch vs Moxie

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comparison of MindTouch vs. Moxie
based on data from user reviews. MindTouch rates 4.1/5 stars with 50 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

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MindTouch
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Moxie
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MindTouch
MindTouch
4.1
Based on 50 reviews
Optimized for quick response
Moxie
Moxie
3.6
Based on 19 reviews
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 50 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 50 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 42 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 43 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 49 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 42 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 49 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
36.8%
 
Computer Software
36.4%
Insurance
11.5%
 
Information Technology and Services
16.7%
Retail
7.7%
 
Financial Services
7.6%
Internet
7.7%
 
Telecommunications
6.1%
Individual & Family Services
7.7%
 
Internet
4.5%
Hospitality
7.7%
 
Other
28.8%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

G2 Crowd User

We use Moxie for our call center. They can find anything that we put out there for them to use as a resource to provide exceptional customer service. Moxie has been our partner for as long as I can remember.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

 
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Kate from G2 Crowd

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