Compare MindTouch vs ProProfs Knowledge Base Software

See this comparison of MindTouch vs. ProProfs Knowledge Base Software based on data from user reviews. MindTouch rates 4.1/5 stars with 50 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 50 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 50 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
8.0
(Based on 42 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.4
(Based on 43 reviews)
Not enough data available
Quality of Support
Quality of Support
8.8
(Based on 49 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
9.0
(Based on 42 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
8.1
(Based on 49 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
0.0%
 
Computer Software
36.4%
Computer Software
28.6%
 
Information Technology and Services
16.7%
Information Technology and Services
14.3%
 
Financial Services
7.6%
Graphic Design
14.3%
 
Telecommunications
6.1%
Arts and Crafts
14.3%
 
Insurance
4.5%
Telecommunications
14.3%
 
Other
28.8%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

Leonardo H.
Administrator in Telecommunications

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Nadia H.
Administrator

Nothing to be really honest, it provided me more options than I expected.

 
 
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