Compare MindTouch vs ProProfs Knowledge Base Software
See this
comparison of MindTouch vs. ProProfs Knowledge Base Software
based on data from user reviews. MindTouch rates 4.1/5 stars with 50 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
MindTouch
Free Trial Unavailable
ProProfs Knowledge Base Software
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
9.0
Ease of Use
Ease of Use
8.1
9.4
Ease of Setup
Ease of Setup
7.7
Not enough data available
Ease of Admin
Ease of Admin
8.2
Not enough data available
Quality of Support
Quality of Support
8.7
8.6
Ease of Doing Business With
Ease of Doing Business With
8.8
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
7.9
10.0
Meets Requirements
MindTouch
8.1
ProProfs Knowledge Base Software
9.0
Ease of Use
MindTouch
8.1
ProProfs Knowledge Base Software
9.4
Ease of Setup
MindTouch
7.7
ProProfs Knowledge Base Software
Not enough data available
Ease of Admin
MindTouch
8.2
ProProfs Knowledge Base Software
Not enough data available
Quality of Support
MindTouch
8.7
ProProfs Knowledge Base Software
8.6
Ease of Doing Business With
MindTouch
8.8
ProProfs Knowledge Base Software
Not enough data available
Product Direction (% positive)
MindTouch
7.9
ProProfs Knowledge Base Software
10.0

Features

Knowledge Share
Knowledge Base
MindTouch
9.2
ProProfs Knowledge Base Software
Not enough data available
Searchable Articles
MindTouch
8.2
ProProfs Knowledge Base Software
Not enough data available
Community Forums
MindTouch
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Interactive FAQs & Forums
MindTouch
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Knowledge Base
Q & A
MindTouch
7.4
ProProfs Knowledge Base Software
Not enough data available
Link Sharing
MindTouch
8.9
ProProfs Knowledge Base Software
Not enough data available
Searchable
MindTouch
8.7
ProProfs Knowledge Base Software
Not enough data available
Interaction
Web Portals
MindTouch
8.8
ProProfs Knowledge Base Software
Not enough data available
Forum to Reponse
MindTouch
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Tickets and Tagging
MindTouch
8.0
ProProfs Knowledge Base Software
Not enough data available
Live Chat
MindTouch
8.1
ProProfs Knowledge Base Software
Not enough data available
Security
Verification
MindTouch
8.2
ProProfs Knowledge Base Software
Not enough data available
Role-Based Permission
MindTouch
8.6
ProProfs Knowledge Base Software
Not enough data available
Public vs Private
MindTouch
8.8
ProProfs Knowledge Base Software
Not enough data available
Content
Update Notifications
MindTouch
7.0
ProProfs Knowledge Base Software
Not enough data available
Trackable Analytics
MindTouch
6.3
ProProfs Knowledge Base Software
Not enough data available
Import
MindTouch
6.7
ProProfs Knowledge Base Software
Not enough data available
File Viewing
MindTouch
7.6
ProProfs Knowledge Base Software
Not enough data available
Communication
Comments
MindTouch
8.6
ProProfs Knowledge Base Software
Not enough data available
Social Features
MindTouch
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Tagging
MindTouch
8.1
ProProfs Knowledge Base Software
Not enough data available
Upload
MindTouch
8.5
ProProfs Knowledge Base Software
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
9.1%
MindTouch
Small-Business
18.4%
Mid-Market
59.2%
Enterprise
22.4%
ProProfs Knowledge Base Software
Small-Business
45.5%
Mid-Market
45.5%
Enterprise
9.1%

Reviewers' Industry

 
Computer Software
36.4%
Computer Software
50.0%
 
Information Technology and Services
16.7%
Information Technology and Services
18.8%
 
Financial Services
7.6%
Telecommunications
6.3%
 
Telecommunications
6.1%
Internet
6.3%
 
Internet
4.5%
Graphic Design
6.3%
 
Other
28.8%
Other
12.5%
MindTouch
Computer Software
36.4%
Information Technology and Services
16.7%
Financial Services
7.6%
Telecommunications
6.1%
Internet
4.5%
Other
28.8%
ProProfs Knowledge Base Software
Computer Software
50.0%
Information Technology and Services
18.8%
Telecommunications
6.3%
Internet
6.3%
Graphic Design
6.3%
Other
12.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Leonardo H.
Administrator in Telecommunications

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
MindTouch
Most Helpful Favorable Review
Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

ProProfs Knowledge Base Software
Most Helpful Favorable Review
Leonardo H.
Administrator in Telecommunications

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom...

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