Compare MindTouch vs Solvvy

See this comparison of MindTouch vs. Solvvy based on data from user reviews. MindTouch rates 4.1/5 stars with 50 reviews. Solvvy rates 4.9/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 50 reviews)
9.3
(Based on 10 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 50 reviews)
9.9
(Based on 10 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 42 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 43 reviews)
9.6
(Based on 10 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 49 reviews)
10.0
(Based on 10 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 42 reviews)
10.0
(Based on 10 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 49 reviews)
10.0
(Based on 10 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
11.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
88.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
0.0%
 
Computer Software
36.4%
Computer Software
42.9%
 
Information Technology and Services
16.7%
Internet
28.6%
 
Financial Services
7.6%
Food & Beverages
7.1%
 
Telecommunications
6.1%
Computer Networking
7.1%
 
Insurance
4.5%
Retail
7.1%
 
Other
28.8%
Other
7.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

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Ros H.
Administrator in Computer Software

My team have now implemented Solvvy across two support sites and well, the choice as to whether to use this product or not is a no brainer. While the Solvvy instance on one site has a case deflection rate of 8-12%, the other, newer (v2) implementation is...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Bryan C.
Administrator

While the product is very efficient for our needs, we understand that the company is still young and has room for improvement. One of the items we've discussed with Solvvy that we would like to see is the capability for Solvvy to generate automated messages...

 
 
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Kate from G2 Crowd

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