Compare MindTouch vs Solvvy

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comparison of MindTouch vs. Solvvy
based on data from user reviews. MindTouch rates 4.1/5 stars with 50 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

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MindTouch
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MindTouch
MindTouch
4.1
Based on 50 reviews
Optimized for quick response
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 50 reviews)
9.0
(Based on 20 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 50 reviews)
9.3
(Based on 20 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 42 reviews)
9.1
(Based on 19 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 43 reviews)
9.3
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 49 reviews)
9.5
(Based on 20 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 42 reviews)
9.7
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 49 reviews)
10.0
(Based on 20 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
0.0%
 
Computer Software
36.4%
Internet
31.3%
 
Information Technology and Services
16.7%
Computer Software
28.1%
 
Financial Services
7.6%
Retail
15.6%
 
Telecommunications
6.1%
Consumer Electronics
6.3%
 
Internet
4.5%
Computer Networking
6.3%
 
Other
28.8%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

James S.
Administrator

The widget is so streamlined that the Customer isn't disappointed when the first step is Self Help. Then its an easy click to get to a representative!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

G2 Crowd User

I don't get track of help articles presented to a user before submission of the ticket by that user. It think it would be great to see track of presented articles to determine wether something is missing in the existing knowledge base.

 
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Kate from G2 Crowd

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