Compare MindTouch vs Talkus
See this
comparison of MindTouch vs. Talkus
based on data from user reviews. MindTouch rates 4.1/5 stars with 50 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
MindTouch
Free Trial Unavailable
Talkus
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.1
8.9
Ease of Use
Ease of Use
8.1
9.2
Ease of Setup
Ease of Setup
7.7
9.5
Ease of Admin
Ease of Admin
8.2
8.8
Quality of Support
Quality of Support
8.7
9.3
Ease of Doing Business With
Ease of Doing Business With
8.8
9.8
Product Direction (% positive)
Product Direction (% positive)
7.9
10.0
Meets Requirements
MindTouch
8.1
Talkus
8.9
Ease of Use
MindTouch
8.1
Talkus
9.2
Ease of Setup
MindTouch
7.7
Talkus
9.5
Ease of Admin
MindTouch
8.2
Talkus
8.8
Quality of Support
MindTouch
8.7
Talkus
9.3
Ease of Doing Business With
MindTouch
8.8
Talkus
9.8
Product Direction (% positive)
MindTouch
7.9
Talkus
10.0

Features

Knowledge Share
Knowledge Base
MindTouch
9.2
Talkus
Not enough data available
Searchable Articles
MindTouch
8.2
Talkus
Not enough data available
Community Forums
MindTouch
Not enough data available
Talkus
Not enough data available
Interactive FAQs & Forums
MindTouch
Not enough data available
Talkus
Not enough data available
Interaction
Web Portals
MindTouch
8.8
Talkus
Not enough data available
Forum to Reponse
MindTouch
Not enough data available
Talkus
Not enough data available
Tickets and Tagging
MindTouch
8.0
Talkus
Not enough data available
Live Chat
MindTouch
8.1
Talkus
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
8.3%
MindTouch
Small-Business
18.4%
Mid-Market
59.2%
Enterprise
22.4%
Talkus
Small-Business
83.3%
Mid-Market
8.3%
Enterprise
8.3%

Reviewers' Industry

 
Computer Software
36.4%
Internet
25.0%
 
Information Technology and Services
16.7%
Logistics and Supply Chain
16.7%
 
Financial Services
7.6%
Marketing and Advertising
8.3%
 
Telecommunications
6.1%
Leisure, Travel & Tourism
8.3%
 
Internet
4.5%
Information Technology and Services
8.3%
 
Other
28.8%
Other
33.3%
MindTouch
Computer Software
36.4%
Information Technology and Services
16.7%
Financial Services
7.6%
Telecommunications
6.1%
Internet
4.5%
Other
28.8%
Talkus
Internet
25.0%
Logistics and Supply Chain
16.7%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Information Technology and Services
8.3%
Other
33.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

Guillaume P.
Administrator in Computer Software

The seamless Slack Integration, this is so handy because every support team member could in real time answer and user or help a collegue with an answer. Plus, non support team members (like developpers) could see in Slack what are the matter and help too....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
MindTouch
Most Helpful Favorable Review
Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Talkus
Most Helpful Favorable Review
Guillaume P.
Administrator in Computer Software

The seamless Slack Integration, this is so handy because every support team member could in real time answer and user or help a collegue with an answer. Plus, non support team members (like developpers) could see in Slack what are the matter and help too....

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