Compare MindTouch, Teamwork Desk, and Evergage

 
Starter
$7 per agent, per month (billed annually)
Evergage Platform
 
Plus
$13 per agent, per month (billed annually)
Evergage Promote Package
 
Pro
$25 per agent, per month (billed annually)
Evergage Recommend Package
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 50 reviews)
9.0
(Based on 28 reviews)
8.5
(Based on 90 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 50 reviews)
8.8
(Based on 30 reviews)
7.2
(Based on 88 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 42 reviews)
8.9
(Based on 16 reviews)
7.4
(Based on 47 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 43 reviews)
9.0
(Based on 15 reviews)
7.8
(Based on 50 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 49 reviews)
9.1
(Based on 27 reviews)
9.2
(Based on 88 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 42 reviews)
9.0
(Based on 15 reviews)
9.3
(Based on 49 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 49 reviews)
9.3
(Based on 30 reviews)
9.2
(Based on 89 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
79.4%
20.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
17.6%
55.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
2.9%
23.9%
 
Computer Software
36.4%
Marketing and Advertising
23.9%
Computer Software
16.2%
 
Information Technology and Services
16.7%
Information Technology and Services
19.6%
Retail
11.7%
 
Financial Services
7.6%
Computer Software
8.7%
Marketing and Advertising
9.9%
 
Telecommunications
6.1%
Logistics and Supply Chain
6.5%
Information Technology and Services
9.9%
 
Internet
4.5%
Internet
6.5%
Internet
9.0%
 
Other
28.8%
Other
34.8%
Other
43.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

G2 Crowd User

Teamwork has bought clarity to our support desk, both in terms of individual performance tracking and overall response time improvement

G2 Crowd User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

G2 Crowd User in Internet

The UI is EXTREMELY hard to use, the tool is overwhelming in it's capabilities and none of it is user intuitive.

 
 No videos provided.No videos provided.

Take a look at some of the key features of the Evergage solution, and learn how it helps professionals boost conversion rates and online sales as well as improve visitor engagement and demand generation!

 No downloads provided.No downloads provided.
Ask MindTouch a QuestionContact MindTouchAsk Teamwork Desk a QuestionContact Teamwork DeskAsk Evergage a QuestionContact Evergage
Kate from G2 Crowd

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