Compare MindTouch vs Track-It!

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comparison of MindTouch vs. Track-It!
based on data from user reviews. MindTouch rates 4.1/5 stars with 50 reviews. Track-It! rates 3.6/5 stars with 70 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 50 reviews)
7.9
(Based on 66 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 50 reviews)
8.0
(Based on 66 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 42 reviews)
7.6
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 43 reviews)
8.0
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 49 reviews)
7.9
(Based on 52 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 42 reviews)
8.1
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 49 reviews)
5.8
(Based on 65 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
13.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
55.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
31.9%
 
Computer Software
36.4%
Information Technology and Services
14.3%
 
Information Technology and Services
16.7%
Hospital & Health Care
9.9%
 
Financial Services
7.6%
Utilities
5.5%
 
Telecommunications
6.1%
Higher Education
5.5%
 
Insurance
4.5%
Law Practice
5.5%
 
Other
28.8%
Other
59.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

G2 Crowd User in Law Practice

The software was slow to catch up to the times.

 
 
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