Compare MindTouch, Whatfix, and Evergage

 
Evergage Platform
 
Evergage Promote Package
 
Evergage Recommend Package
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 50 reviews)
8.9
(Based on 27 reviews)
8.5
(Based on 79 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 50 reviews)
8.9
(Based on 27 reviews)
7.1
(Based on 77 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 42 reviews)
8.4
(Based on 23 reviews)
7.2
(Based on 43 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 43 reviews)
8.5
(Based on 23 reviews)
7.7
(Based on 46 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 49 reviews)
10.0
(Based on 27 reviews)
9.1
(Based on 77 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 42 reviews)
9.6
(Based on 23 reviews)
9.3
(Based on 45 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 49 reviews)
9.6
(Based on 27 reviews)
9.2
(Based on 78 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.4%
57.1%
23.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.2%
25.0%
55.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.4%
17.9%
21.3%
 
Computer Software
36.4%
Computer Software
28.6%
Computer Software
19.1%
 
Information Technology and Services
16.7%
Information Technology and Services
17.1%
Retail
12.8%
 
Financial Services
7.6%
Internet
8.6%
Marketing and Advertising
11.7%
 
Telecommunications
6.1%
Cosmetics
5.7%
Information Technology and Services
9.6%
 
Insurance
4.5%
Consumer Goods
5.7%
Internet
8.5%
 
Other
28.8%
Other
34.3%
Other
38.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

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Darko G.
Administrator in Computer Software

Using Whatfix is very intuitive, but sometimes a bit complex to setup if you need some additional features or workflows. However, the Support guys are very helpful and responsive. We've successfully resolved all issues so far in very short notice.

G2 Crowd User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

G2 Crowd User in Information Technology and Services

There are some features that I find useful but that are still missing in the widget. For example, there's no possibility to ask user a yes/no question when they are performing a procedure. For example, when they are sending an e-mail, I would like to ask...

G2 Crowd User in Retail

The software is not very intuitive and glitches nearly every time we use it. The preview will warp even when there have been no page changes. Account management is hard to work with as well.

 
 
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Kate from G2 Crowd

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