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Compare Mixmax vs Reply

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comparison of Mixmax vs. Reply
based on data from user reviews. Mixmax rates 4.4/5 stars with 95 reviews. Reply rates 4.5/5 stars with 194 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$9 per user/month (billed annually)
Individual
$55 per month (billed annually)
 
Small Business
$24 per user/month (billed annually)
Market Leader
Contact Us sales@reply.io
 
Growth
$49 per user/month (billed annually)
Business
$200 per 3 team members / month (billed annually)
 
Enterprise
Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 87 reviews)
9.0
(Based on 184 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 87 reviews)
8.8
(Based on 184 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 24 reviews)
8.6
(Based on 71 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.8
(Based on 24 reviews)
8.8
(Based on 70 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 70 reviews)
9.4
(Based on 181 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 20 reviews)
9.4
(Based on 70 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 82 reviews)
9.4
(Based on 184 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
73.1%
86.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.9%
11.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
2.1%
 
Computer Software
27.3%
Computer Software
15.9%
 
Internet
18.0%
Marketing and Advertising
15.9%
 
Marketing and Advertising
17.3%
Information Technology and Services
14.7%
 
Information Technology and Services
8.7%
Internet
14.7%
 
Financial Services
3.3%
Management Consulting
2.8%
 
Other
25.3%
Other
36.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

- Great product with a fantastic user experience and fantastic team

G2 Crowd User in Internet

The team behind Reply seem to have a clear product vision and a good understanding of customer needs. Reply combines an extensive features set with a very user-friendly and intuitive interface. It has native integrations with popular CRM products and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Apparel & Fashion

It ended up getting installed and wanting to be used for all of my email addresses that were not associated with work. It got very frustrating.

Jake H.
Agency in Marketing and Advertising

Tread carefully - pricing is not as it seems. You are limited to 3 email accounts, with $20 added per email account per month afterwords. This is not mentioned on the pricing page, now the terms and conditions. The unlimited tier is NOT...

 
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