Based on 20 reviews
Oracle Service Cloud (formerly RightNow)
Based on 66 reviews
|Meets RequirementsSee More|
(Based on 58 reviews)
|Ease of UseSee More|
(Based on 57 reviews)
|Ease of SetupSee More|
|Ease of AdminSee More|
|Quality of SupportSee More|
(Based on 15 reviews)
(Based on 52 reviews)
|Ease of Doing Business WithSee More|
(Based on 6 reviews)
(Based on 39 reviews)
|Product Direction (% positive)See More|
(Based on 56 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Individual & Family Services
Marketing and Advertising
|Most Helpful Favorable Review|
G2 Crowd User in Education Management
Good product for the company and easy to use. Gets the necessary jobs done!
Rightnow includes many items in their service that others charge extra for. For what is included it's a great service with many features. Setup can be simple or it can be quite complicated. Simple to get it up and running quickly knowing you can add to it...
|Most Helpful Critical Review|
G2 Crowd User in Hospitality
As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.
It's now owned by Oracle .. does not play well with Salesforce. Cost was going up. reporting was challenging at first.
|Ask Moxie a Question||Ask Oracle a Question|