Compare Moxie vs Salesforce Knowledge

See this comparison of Moxie vs. Salesforce Knowledge based on data from user reviews. Moxie rates 3.6/5 stars with 19 reviews. Salesforce Knowledge rates 3.6/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets Requirements
Meets Requirements
7.8
(Based on 17 reviews)
Not enough data available
Ease of Use
Ease of Use
8.1
(Based on 17 reviews)
Not enough data available
Ease of Setup
Ease of Setup
8.2
(Based on 6 reviews)
Not enough data available
Ease of Admin
Ease of Admin
7.8
(Based on 6 reviews)
Not enough data available
Quality of Support
Quality of Support
8.6
(Based on 14 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
8.8
(Based on 5 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
5.7
(Based on 17 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.3%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.9%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
36.8%
60.0%
 
Insurance
11.5%
Computer Software
33.3%
 
Retail
7.7%
Computer & Network Security
22.2%
 
Hospitality
7.7%
Internet
22.2%
 
Internet
7.7%
Insurance
22.2%
 
Individual & Family Services
7.7%
 
Other
57.7%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Insurance

the interface is pretty straightforward for the most part

G2 Crowd User

I love that we can write knowledge articles for internal use or for our clients and that we can associate our articles with cases so if anyone needs to reference an article, it is easily searchable.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

G2 Crowd User in Internet

Working with multiple languages is not easier, especially if you need to have different versions of English articles (US, UK, AU, CA, etc.). The drafting and approval processes are confusing. Often it feels like Salesforce acquired a product and just put a...

 
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Kate from G2 Crowd

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