See this comparison of Moxie vs. Salesforce Knowledge based on data from user reviews. Moxie rates 3.6/5 stars with 19 reviews. Salesforce Knowledge rates 3.9/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 19 reviews
Based on 10 reviews
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
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|Quality of SupportSee More|
(Based on 14 reviews)
|Ease of Doing Business WithSee More|
(Based on 5 reviews)
|Product Direction (% positive)See More|
(Based on 8 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Computer & Network Security
Hospital & Health Care
Individual & Family Services
|Most Helpful Favorable Review|
As a software package, Moxie delivers a relatively robust set of tools for intermediate level projects and solutions.
G2 Crowd User in Computer & Network Security
Salesforce knowledge is very useful for companies to do self help and support for the customers, partners and employees. This saves a lot of time of internal agents and also helps time for customers. This is helpful in reducing the number of cases created.
|Most Helpful Critical Review|
G2 Crowd User in Law Practice
It tends to crash a lot which requires a reset, resulting in business interruptions.
G2 Crowd User in Internet
Working with multiple languages is not easier, especially if you need to have different versions of English articles (US, UK, AU, CA, etc.). The drafting and approval processes are confusing. Often it feels like Salesforce acquired a product and just put a...
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