Compare Moxie vs ServiceNow
See this
comparison of Moxie vs. ServiceNow
based on data from user reviews. Moxie rates 3.6/5 stars with 21 reviews. ServiceNow rates 3.9/5 stars with 537 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Moxie
Free Trial Unavailable
ServiceNow
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.5
8.3
Ease of Use
Ease of Use
7.7
7.4
Ease of Setup
Ease of Setup
8.3
7.2
Ease of Admin
Ease of Admin
7.9
7.8
Quality of Support
Quality of Support
8.6
7.9
Ease of Doing Business With
Ease of Doing Business With
8.9
8.1
Product Direction (% positive)
Product Direction (% positive)
5.1
7.8
Meets Requirements
Moxie
7.5
ServiceNow
8.3
Ease of Use
Moxie
7.7
ServiceNow
7.4
Ease of Setup
Moxie
8.3
ServiceNow
7.2
Ease of Admin
Moxie
7.9
ServiceNow
7.8
Quality of Support
Moxie
8.6
ServiceNow
7.9
Ease of Doing Business With
Moxie
8.9
ServiceNow
8.1
Product Direction (% positive)
Moxie
5.1
ServiceNow
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.8%
3.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.1%
16.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
38.1%
79.4%
Moxie
Small-Business
4.8%
Mid-Market
57.1%
Enterprise
38.1%
ServiceNow
Small-Business
3.9%
Mid-Market
16.6%
Enterprise
79.4%

Reviewers' Industry

 
Insurance
10.7%
Information Technology and Services
27.8%
 
Financial Services
10.7%
Higher Education
7.6%
 
Retail
7.1%
Hospital & Health Care
7.3%
 
Internet
7.1%
Computer Software
6.6%
 
Individual & Family Services
7.1%
Financial Services
6.0%
 
Other
57.1%
Other
44.6%
Moxie
Insurance
10.7%
Financial Services
10.7%
Retail
7.1%
Internet
7.1%
Individual & Family Services
7.1%
Other
57.1%
ServiceNow
Information Technology and Services
27.8%
Higher Education
7.6%
Hospital & Health Care
7.3%
Computer Software
6.6%
Financial Services
6.0%
Other
44.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Alex F.
Administrator in Internet

Moxie is an innovative cross platform solution that helps drive customer engagement and sales across multiple device platforms including mobile.

Ikram B.
Industry Analyst / Tech Writer in Financial Services

There are many things I like about ServiceNow. It has a great incident management system that ties well with problem management. ServiceNow allows us to fully customize the look and feel of it. Many of us don't even know who the manufacture of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

Almost everything else. The program is very clunky. You can write an email in one font with perfect line spacing, and it arrives to the customer looking like a ransom note with a variety of different fonts and random line spacing. Impossible to reply more...

G2 Crowd User in Insurance

Everything: ServiceNow has no idea about ITIL, they took ITIL and flipped it upside down. Their system is broken and doesn't work properly. Imagine you go to a car dealer to buy a new car. You pay the money and you get the keys. When you get outside to...

 
Moxie
Most Helpful Favorable Review
Alex F.
Administrator in Internet

Moxie is an innovative cross platform solution that helps drive customer engagement and sales across multiple device platforms including mobile.

Most Helpful Critical Review
G2 Crowd User in Financial Services

Almost everything else. The program is very clunky. You can write an email in one font with perfect line spacing, and it arrives to the customer looking like a ransom note with a variety of different fonts and random line spacing. Impossible to reply more...

ServiceNow
Most Helpful Favorable Review
Ikram B.
Industry Analyst / Tech Writer in Financial Services

There are many things I like about ServiceNow. It has a great incident management system that ties well with problem management. ServiceNow allows us to fully customize the look and feel of it. Many of us don't even know who the manufacture of the...

Most Helpful Critical Review
G2 Crowd User in Insurance

Everything: ServiceNow has no idea about ITIL, they took ITIL and flipped it upside down. Their system is broken and doesn't work properly. Imagine you go to a car dealer to buy a new car. You pay the money and you get the keys. When you get outside to...

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