Compare Moxie, ServiceNow, and Track-It!

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
Moxie
Free Trial Unavailable
ServiceNow
Free Trial Unavailable
Track-It!
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.5
8.3
7.7
Ease of Use
Ease of Use
7.7
7.4
7.8
Ease of Setup
Ease of Setup
8.3
7.2
7.3
Ease of Admin
Ease of Admin
7.9
7.8
7.8
Quality of Support
Quality of Support
8.6
7.9
7.7
Ease of Doing Business With
Ease of Doing Business With
8.9
8.1
7.9
Product Direction (% positive)
Product Direction (% positive)
5.1
7.8
5.6
Meets Requirements
Moxie
7.5
ServiceNow
8.3
Track-It!
7.7
Ease of Use
Moxie
7.7
ServiceNow
7.4
Track-It!
7.8
Ease of Setup
Moxie
8.3
ServiceNow
7.2
Track-It!
7.3
Ease of Admin
Moxie
7.9
ServiceNow
7.8
Track-It!
7.8
Quality of Support
Moxie
8.6
ServiceNow
7.9
Track-It!
7.7
Ease of Doing Business With
Moxie
8.9
ServiceNow
8.1
Track-It!
7.9
Product Direction (% positive)
Moxie
5.1
ServiceNow
7.8
Track-It!
5.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.8%
3.9%
12.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.1%
16.7%
56.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
38.1%
79.4%
32.0%
Moxie
Small-Business
4.8%
Mid-Market
57.1%
Enterprise
38.1%
ServiceNow
Small-Business
3.9%
Mid-Market
16.7%
Enterprise
79.4%
Track-It!
Small-Business
12.0%
Mid-Market
56.0%
Enterprise
32.0%

Reviewers' Industry

 
Insurance
10.7%
Information Technology and Services
27.7%
Information Technology and Services
13.5%
 
Financial Services
10.7%
Higher Education
7.6%
Hospital & Health Care
9.4%
 
Retail
7.1%
Hospital & Health Care
7.4%
Higher Education
7.3%
 
Internet
7.1%
Computer Software
6.6%
Utilities
5.2%
 
Individual & Family Services
7.1%
Financial Services
5.9%
Law Practice
5.2%
 
Other
57.1%
Other
44.7%
Other
59.4%
Moxie
Insurance
10.7%
Financial Services
10.7%
Retail
7.1%
Internet
7.1%
Individual & Family Services
7.1%
Other
57.1%
ServiceNow
Information Technology and Services
27.7%
Higher Education
7.6%
Hospital & Health Care
7.4%
Computer Software
6.6%
Financial Services
5.9%
Other
44.7%
Track-It!
Information Technology and Services
13.5%
Hospital & Health Care
9.4%
Higher Education
7.3%
Utilities
5.2%
Law Practice
5.2%
Other
59.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Real Estate

The interface was intuitive and easy to use. I did not have to train extensively in order to utilize it effectively.

John C.
User in Higher Education

ServiceNow provides a very streamlined interface that can be accessed by my technicians from any browser on almost any device. This has increased the number of Incidents and Requests that we log, thus making our data that much more accurate and...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

Ion S.
Administrator in Construction

ServiceNow out of the box is like: Imagine you go to the dealer and buy a new car. The salesman gives you the keys and a bunch of parts and tells you that if you want to drive it you need to put it together on your own. Amazing!!! Things that are common...

G2 Crowd User in Defense & Space

The program is Web based, or at least the way we use it is, all info needs to be manually input into the program. This can sometime be time consuming.

 
Moxie
Most Helpful Favorable Review
G2 Crowd User in Real Estate

The interface was intuitive and easy to use. I did not have to train extensively in order to utilize it effectively.

Most Helpful Critical Review
G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

ServiceNow
Most Helpful Favorable Review
John C.
User in Higher Education

ServiceNow provides a very streamlined interface that can be accessed by my technicians from any browser on almost any device. This has increased the number of Incidents and Requests that we log, thus making our data that much more accurate and...

Most Helpful Critical Review
Ion S.
Administrator in Construction

ServiceNow out of the box is like: Imagine you go to the dealer and buy a new car. The salesman gives you the keys and a bunch of parts and tells you that if you want to drive it you need to put it together on your own. Amazing!!! Things that are common...

Track-It!
Most Helpful Favorable Review
G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
G2 Crowd User in Defense & Space

The program is Web based, or at least the way we use it is, all info needs to be manually input into the program. This can sometime be time consuming.

Screenshots

 
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