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Compare Moxie vs Solvvy

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comparison of Moxie vs. Solvvy
based on data from user reviews. Moxie rates 3.6/5 stars with 19 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Moxie
Solvvy
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Add Product
Moxie
Moxie
3.6
Based on 19 reviews
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
7.8
(Based on 17 reviews)
9.0
(Based on 20 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 17 reviews)
9.3
(Based on 20 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 6 reviews)
9.1
(Based on 19 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 6 reviews)
9.3
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 14 reviews)
9.5
(Based on 20 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
9.7
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.7
(Based on 17 reviews)
10.0
(Based on 20 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.3%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.9%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
36.8%
0.0%
 
Insurance
11.5%
Internet
31.3%
 
Internet
7.7%
Computer Software
28.1%
 
Education Management
7.7%
Retail
15.6%
 
Financial Services
7.7%
Computer Networking
6.3%
 
Hospitality
7.7%
Consumer Electronics
6.3%
 
Other
57.7%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Insurance

Very easy to use. I like that you can set up your workspace to how it is the most visually appealing to you and the search feature when looking for the frequently used sayings

Ros H.
Administrator in Computer Software

My team have now implemented Solvvy across two support sites and well, the choice as to whether to use this product or not is a no brainer. While the Solvvy instance on one site has a case deflection rate of 8-12%, the other, newer (v2) implementation is...

Most Helpful Critical Review
Most Helpful Critical Review
Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

Steph T.
Administrator in Internet

I really enjoy their dashboard, which lets me download a report of all questions submitted to Solvvy in a time period and use a training tool to vote for which snippets are the correct or helpful answers to questions. I know that they are working a feature...

 
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Kate from G2 Crowd

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