Compare Moxie vs Talkus
See this
comparison of Moxie vs. Talkus
based on data from user reviews. Moxie rates 3.6/5 stars with 21 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
Moxie
Free Trial Unavailable
Talkus
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.5
8.9
Ease of Use
Ease of Use
7.7
9.2
Ease of Setup
Ease of Setup
8.3
9.5
Ease of Admin
Ease of Admin
7.9
8.8
Quality of Support
Quality of Support
8.6
9.3
Ease of Doing Business With
Ease of Doing Business With
8.9
9.8
Product Direction (% positive)
Product Direction (% positive)
5.1
10.0
Meets Requirements
Moxie
7.5
Talkus
8.9
Ease of Use
Moxie
7.7
Talkus
9.2
Ease of Setup
Moxie
8.3
Talkus
9.5
Ease of Admin
Moxie
7.9
Talkus
8.8
Quality of Support
Moxie
8.6
Talkus
9.3
Ease of Doing Business With
Moxie
8.9
Talkus
9.8
Product Direction (% positive)
Moxie
5.1
Talkus
10.0

Features

Ticket and Case Management
Workflow
Moxie
Not enough data available
Talkus
9.7
Response Automation
Moxie
Not enough data available
Talkus
Not enough data available
SLA Management
Moxie
Not enough data available
Talkus
Not enough data available
Attachments/Screencasts
Moxie
Not enough data available
Talkus
9.3
Ticket Collaboration
Moxie
Not enough data available
Talkus
Not enough data available
Ticket creation user experience
Moxie
Not enough data available
Talkus
9.3
Ticket response user experience
Moxie
Not enough data available
Talkus
Not enough data available
Knowledge Share
Knowledge Base
Moxie
Not enough data available
Talkus
Not enough data available
Searchable Articles
Moxie
Not enough data available
Talkus
Not enough data available
Community Forums
Moxie
Not enough data available
Talkus
Not enough data available
Interactive FAQs & Forums
Moxie
Not enough data available
Talkus
Not enough data available
Communication
Pop-up Chat
Moxie
Not enough data available
Talkus
Not enough data available
Notifications
Moxie
Not enough data available
Talkus
Not enough data available
Targeted Emails
Moxie
Not enough data available
Talkus
Not enough data available
In-App Messaging
Moxie
Not enough data available
Talkus
Not enough data available
Interaction
Web Portals
Moxie
Not enough data available
Talkus
Not enough data available
Forum to Reponse
Moxie
Not enough data available
Talkus
Not enough data available
Tickets and Tagging
Moxie
Not enough data available
Talkus
Not enough data available
Live Chat
Moxie
Not enough data available
Talkus
Not enough data available
Internal Use
Customization
Moxie
Not enough data available
Talkus
9.3
Conversation Archiving
Moxie
Not enough data available
Talkus
Not enough data available
Lead Development
Moxie
Not enough data available
Talkus
Not enough data available
Knowledge Base
Moxie
Not enough data available
Talkus
Not enough data available
Team Inbox
Moxie
Not enough data available
Talkus
Not enough data available
Customer Profiles
Moxie
Not enough data available
Talkus
Not enough data available
Communication Channels
Customer Portal
Moxie
Not enough data available
Talkus
Not enough data available
Email to Case
Moxie
Not enough data available
Talkus
Not enough data available
Chat/Live Support
Moxie
Not enough data available
Talkus
10.0
Social Integration
Moxie
Not enough data available
Talkus
Not enough data available
Call Center
Make, Receive, and Record Calls
Moxie
Not enough data available
Talkus
Not enough data available
Customer and Contacts Database
Moxie
Not enough data available
Talkus
Not enough data available
Products and Version Tracking
Moxie
Not enough data available
Talkus
Not enough data available
Call Scripting
Moxie
Not enough data available
Talkus
Not enough data available
Interactive Voice Response (IVR)
Moxie
Not enough data available
Talkus
Not enough data available
Self Service/Community
Forums
Moxie
Not enough data available
Talkus
Not enough data available
Knowledge Base
Moxie
Not enough data available
Talkus
Not enough data available
Ideas/Feedback
Moxie
Not enough data available
Talkus
Not enough data available
Q&A
Moxie
Not enough data available
Talkus
Not enough data available
Reporting & Analytics
Social Monitoring
Moxie
Not enough data available
Talkus
Not enough data available
Reporting
Moxie
Not enough data available
Talkus
Not enough data available
Dashboards
Moxie
Not enough data available
Talkus
Not enough data available
Platform
ITIL Compliance
Moxie
Not enough data available
Talkus
Not enough data available
Mobile User Support
Moxie
Not enough data available
Talkus
Not enough data available
Customization
Moxie
Not enough data available
Talkus
9.3
User, Role, and Access Management
Moxie
Not enough data available
Talkus
Not enough data available
Internationalization
Moxie
Not enough data available
Talkus
Not enough data available
Performance & Reliability
Moxie
Not enough data available
Talkus
9.7
Integration APIs
Moxie
Not enough data available
Talkus
8.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.8%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.1%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
38.1%
8.3%
Moxie
Small-Business
4.8%
Mid-Market
57.1%
Enterprise
38.1%
Talkus
Small-Business
83.3%
Mid-Market
8.3%
Enterprise
8.3%

Reviewers' Industry

 
Insurance
10.7%
Internet
25.0%
 
Financial Services
10.7%
Logistics and Supply Chain
16.7%
 
Retail
7.1%
Marketing and Advertising
8.3%
 
Internet
7.1%
Leisure, Travel & Tourism
8.3%
 
Individual & Family Services
7.1%
Information Technology and Services
8.3%
 
Other
57.1%
Other
33.3%
Moxie
Insurance
10.7%
Financial Services
10.7%
Retail
7.1%
Internet
7.1%
Individual & Family Services
7.1%
Other
57.1%
Talkus
Internet
25.0%
Logistics and Supply Chain
16.7%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Information Technology and Services
8.3%
Other
33.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Banking

Ease of use by end user and there is ability to have standard responses saved.

G2 Crowd User in E-Learning

Talkus has allowed us to reach our customers from anywhere. Because we are already using Slack, the learning curve was relatively shallow, and we were able to get up and running very quickly. Overall Talkus is a vast improvement over the live chat platform...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

Almost everything else. The program is very clunky. You can write an email in one font with perfect line spacing, and it arrives to the customer looking like a ransom note with a variety of different fonts and random line spacing. Impossible to reply more...

G2 Crowd User in Higher Education

Just wish we'd known about it sooner - this would have made our lives much easier over the years.

 
Moxie
Most Helpful Favorable Review
G2 Crowd User in Banking

Ease of use by end user and there is ability to have standard responses saved.

Most Helpful Critical Review
G2 Crowd User in Financial Services

Almost everything else. The program is very clunky. You can write an email in one font with perfect line spacing, and it arrives to the customer looking like a ransom note with a variety of different fonts and random line spacing. Impossible to reply more...

Talkus
Most Helpful Favorable Review
G2 Crowd User in E-Learning

Talkus has allowed us to reach our customers from anywhere. Because we are already using Slack, the learning curve was relatively shallow, and we were able to get up and running very quickly. Overall Talkus is a vast improvement over the live chat platform...

Most Helpful Critical Review
G2 Crowd User in Higher Education

Just wish we'd known about it sooner - this would have made our lives much easier over the years.

Screenshots

 
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