Compare Moxie vs TeamSupport

See this comparison of Moxie vs. TeamSupport based on data from user reviews. Moxie rates 3.6/5 stars with 19 reviews. TeamSupport rates 4.4/5 stars with 479 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.8
(Based on 17 reviews)
8.7
(Based on 467 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 17 reviews)
8.8
(Based on 468 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 6 reviews)
8.5
(Based on 220 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 6 reviews)
8.8
(Based on 221 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 14 reviews)
9.0
(Based on 423 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
9.3
(Based on 226 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.7
(Based on 17 reviews)
9.1
(Based on 469 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.3%
41.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.9%
48.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
36.8%
10.2%
 
Insurance
11.5%
Computer Software
27.6%
 
Retail
7.7%
Information Technology and Services
21.5%
 
Hospitality
7.7%
Internet
6.0%
 
Internet
7.7%
Financial Services
4.6%
 
Individual & Family Services
7.7%
Hospitality
3.8%
 
Other
57.7%
Other
36.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Financial Services

The reporting is very easy to use and complete

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

G2 Crowd User in Hospital & Health Care

some enhancements not really necessary, for example: the color alphabet is not useful, whereas, alphabetizing customer/contact would be a great enhancement.

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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Kate from G2 Crowd

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