Compare Moxie vs TeamSupport

See this comparison of Moxie vs. TeamSupport based on data from user reviews. Moxie rates 3.6/5 stars with 19 reviews. TeamSupport rates 4.4/5 stars with 471 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.8
(Based on 17 reviews)
8.7
(Based on 459 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 17 reviews)
8.8
(Based on 460 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 6 reviews)
8.5
(Based on 217 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 6 reviews)
8.8
(Based on 218 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 14 reviews)
9.0
(Based on 416 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
9.3
(Based on 223 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.7
(Based on 17 reviews)
9.2
(Based on 461 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.3%
42.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.9%
48.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
36.8%
9.5%
 
Insurance
11.5%
Computer Software
28.1%
 
Retail
7.7%
Information Technology and Services
22.0%
 
Hospitality
7.7%
Internet
6.1%
 
Internet
7.7%
Financial Services
4.5%
 
Individual & Family Services
7.7%
Hospitality
3.9%
 
Other
57.7%
Other
35.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Alex F.
Administrator in Internet

Moxie is an innovative cross platform solution that helps drive customer engagement and sales across multiple device platforms including mobile.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
Sta C.
User

I have not had issues with Moxie yet. However, I can see this application being hard for people who are not great with technology.

G2 Crowd User in Information Technology and Services

Many features are good to a certain point but if you try to do anything a bit more sophisticated (ticket automation, more complex reports) it cannot be done within the tool

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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