Compare Moxie vs TeamSupport

See this comparison of Moxie vs. TeamSupport based on data from user reviews. Moxie rates 3.6/5 stars with 17 reviews. TeamSupport rates 4.4/5 stars with 446 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.7
(Based on 15 reviews)
8.7
(Based on 434 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 15 reviews)
8.8
(Based on 435 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
8.6
(Based on 205 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.3
(Based on 5 reviews)
8.9
(Based on 205 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 12 reviews)
9.0
(Based on 393 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.3
(Based on 211 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.1
(Based on 15 reviews)
9.3
(Based on 435 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
42.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
58.8%
48.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
41.2%
9.6%
 
Insurance
13.0%
Computer Software
27.5%
 
Retail
8.7%
Information Technology and Services
22.7%
 
Hospitality
8.7%
Internet
5.9%
 
Internet
8.7%
Financial Services
4.8%
 
Individual & Family Services
8.7%
Hospitality
4.2%
 
Other
52.2%
Other
34.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Insurance

Very easy to use. I like that you can set up your workspace to how it is the most visually appealing to you and the search feature when looking for the frequently used sayings

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Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
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Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

G2 Crowd User in Internet

There are some things about the UI that are not as intuitive as they could be. For instance, when you want to comment on a ticket you select the "public action" or "private action" button.

 
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Kate avatar
Kate from G2 Crowd

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