Compare Moxie vs TeamSupport

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comparison of Moxie vs. TeamSupport
based on data from user reviews. Moxie rates 3.7/5 stars with 20 reviews. TeamSupport rates 4.3/5 stars with 484 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 18 reviews)
8.7
(Based on 471 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 18 reviews)
8.8
(Based on 472 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 7 reviews)
8.5
(Based on 220 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 7 reviews)
8.8
(Based on 222 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 15 reviews)
9.0
(Based on 427 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 6 reviews)
9.3
(Based on 227 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.9
(Based on 18 reviews)
9.1
(Based on 473 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.0%
41.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
55.0%
48.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
40.0%
10.3%
 
Insurance
11.1%
Computer Software
28.0%
 
Retail
7.4%
Information Technology and Services
21.2%
 
Hospitality
7.4%
Internet
5.9%
 
Internet
7.4%
Financial Services
4.5%
 
Individual & Family Services
7.4%
Hospitality
3.8%
 
Other
59.3%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Easy to use interface. Customization of responses allows for my efficient interaction.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

G2 Crowd User in Hospital & Health Care

some enhancements not really necessary, for example: the color alphabet is not useful, whereas, alphabetizing customer/contact would be a great enhancement.

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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Kate from G2 Crowd

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