Compare Moxie vs Teamwork Desk

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comparison of Moxie vs. Teamwork Desk
based on data from user reviews. Moxie rates 3.7/5 stars with 20 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 18 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 18 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 7 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 7 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 15 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 6 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.9
(Based on 18 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.0%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
55.0%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
40.0%
3.1%
 
Insurance
11.1%
Marketing and Advertising
25.0%
 
Retail
7.4%
Information Technology and Services
20.5%
 
Hospitality
7.4%
Logistics and Supply Chain
6.8%
 
Internet
7.4%
Computer Software
6.8%
 
Individual & Family Services
7.4%
Internet
6.8%
 
Other
59.3%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Religious Institutions

The way you can curate unique customer engagement to your company and website in mobile format.

G2 Crowd User

It allows for continuity of business. I was part of a customer service center, and when one person was out, it became easy for us to continue the work regardless of whether they're they or not because all had access to Teamwork Desk.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospitality

As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

 
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Kate from G2 Crowd

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