See this comparison of Moxie vs. Teamwork Desk based on data from user reviews. Moxie rates 3.6/5 stars with 19 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 19 reviews
Based on 32 reviews
$7 per agent, per month (billed annually)
$13 per agent, per month (billed annually)
$25 per agent, per month (billed annually)
Contact Us Billed annually
|Meets RequirementsSee More|
(Based on 26 reviews)
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 15 reviews)
|Ease of AdminSee More|
|Quality of SupportSee More|
(Based on 25 reviews)
|Ease of Doing Business WithSee More|
(Based on 5 reviews)
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Marketing and Advertising
Information Technology and Services
Logistics and Supply Chain
Individual & Family Services
|Most Helpful Favorable Review|
G2 Crowd User in Retail
Moxie makes receiving and responding to emails quick and efficient.
I love that it has everything I need. My tickets come in to the help desk any time someone contacts our support email. It also has a customer portal. The look and feel is great. I like the survey responses. I like the workflow process (triggers). The search...
|Most Helpful Critical Review|
Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...
G2 Crowd User in Information Technology and Services
Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.
|Ask Moxie a Question||Ask Teamwork Desk a Question|