Compare Moxie vs Teamwork Desk

See this comparison of Moxie vs. Teamwork Desk based on data from user reviews. Moxie rates 3.6/5 stars with 19 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.8
(Based on 17 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 17 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 6 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 6 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 14 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.7
(Based on 17 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.3%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.9%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
36.8%
3.1%
 
Insurance
11.5%
Marketing and Advertising
25.0%
 
Retail
7.7%
Information Technology and Services
20.5%
 
Hospitality
7.7%
Logistics and Supply Chain
6.8%
 
Internet
7.7%
Computer Software
6.8%
 
Individual & Family Services
7.7%
Internet
6.8%
 
Other
57.7%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Retail

Moxie makes receiving and responding to emails quick and efficient.

Ted G.
User in Information Technology and Services

I love that it has everything I need. My tickets come in to the help desk any time someone contacts our support email. It also has a customer portal. The look and feel is great. I like the survey responses. I like the workflow process (triggers). The search...

Most Helpful Critical Review
Most Helpful Critical Review
Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

 
Ask Moxie a QuestionContact MoxieAsk Teamwork Desk a QuestionContact Teamwork Desk
Kate from G2 Crowd

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