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Compare Moxie vs UseResponse

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comparison of Moxie vs. UseResponse
based on data from user reviews. Moxie rates 3.6/5 stars with 19 reviews. UseResponse rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.8
(Based on 17 reviews)
9.1
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 17 reviews)
9.4
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 6 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 6 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 14 reviews)
9.9
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.7
(Based on 17 reviews)
10.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.3%
40.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.9%
46.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
36.8%
13.3%
 
Insurance
11.5%
Information Technology and Services
25.0%
 
Retail
7.7%
Semiconductors
10.0%
 
Internet
7.7%
Internet
10.0%
 
Individual & Family Services
7.7%
Higher Education
10.0%
 
Hospitality
7.7%
Financial Services
10.0%
 
Other
57.7%
Other
35.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Retail

Moxie makes receiving and responding to emails quick and efficient.

Kapil M.
Administrator in Financial Services

(1) Host the solution on your server or use the cloud option (2) Easily configurable to suit your needs (3) Exceptional support and service by the UseResponse Team using their own tool (4) Continuously improving the product with the feedback gained (5)...

Most Helpful Critical Review
Most Helpful Critical Review
Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

Michael S.
Administrator in Internet

Not much yet. I'd love if I could enter a hyperlink into an Article/FAQ that would work within the widget vs opening a new browser window but they are working on that minor point. Meanwhile the 'Related Artciles' sidebar does that for me.

 
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Kate from G2 Crowd

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