Compare Moxie vs Vision Helpdesk

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comparison of Moxie vs. Vision Helpdesk
based on data from user reviews. Moxie rates 3.7/5 stars with 20 reviews. Vision Helpdesk rates 4.7/5 stars with 42 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter Help Desk
$12 per staff per mo billed annually
 
Pro Help Desk Software
$20 per staff per mo billed annually
 
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 18 reviews)
9.3
(Based on 42 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 18 reviews)
9.2
(Based on 42 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 7 reviews)
8.9
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 7 reviews)
9.4
(Based on 40 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 15 reviews)
9.7
(Based on 41 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 6 reviews)
9.7
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.9
(Based on 18 reviews)
9.7
(Based on 42 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.0%
59.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
55.0%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
40.0%
9.5%
 
Insurance
11.1%
Non-Profit Organization Management
21.6%
 
Retail
7.4%
Internet
15.7%
 
Hospitality
7.4%
Information Technology and Services
13.7%
 
Internet
7.4%
Education Management
5.9%
 
Individual & Family Services
7.4%
Individual & Family Services
5.9%
 
Other
59.3%
Other
37.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Real Estate

The interface was intuitive and easy to use. I did not have to train extensively in order to utilize it effectively.

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospitality

As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.

G2 Crowd User

Everything was a bit slow and buggy at times.

 
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Kate from G2 Crowd

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