Compare Moxie vs Vision Helpdesk

See this comparison of Moxie vs. Vision Helpdesk based on data from user reviews. Moxie rates 3.6/5 stars with 19 reviews. Vision Helpdesk rates 4.7/5 stars with 41 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter Help Desk
$12 per staff per mo billed annually
 
Pro Help Desk Software
$20 per staff per mo billed annually
 
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.8
(Based on 17 reviews)
9.3
(Based on 41 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 17 reviews)
9.2
(Based on 41 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 6 reviews)
8.9
(Based on 39 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 6 reviews)
9.3
(Based on 39 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 14 reviews)
9.7
(Based on 40 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
9.7
(Based on 38 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.7
(Based on 17 reviews)
9.7
(Based on 41 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.3%
61.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.9%
29.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
36.8%
9.8%
 
Insurance
11.5%
Non-Profit Organization Management
20.0%
 
Retail
7.7%
Internet
16.0%
 
Hospitality
7.7%
Information Technology and Services
14.0%
 
Internet
7.7%
Education Management
6.0%
 
Individual & Family Services
7.7%
Individual & Family Services
6.0%
 
Other
57.7%
Other
38.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Consumer Goods

Moxie is a company filled with innovate thinkers! Provided us with great ideas for our brand, image, and media platforms. Great people and great service.

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

G2 Crowd User

Everything was a bit slow and buggy at times.

 
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Kate from G2 Crowd

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