Compare Moxie vs Vision Helpdesk

See this comparison of Moxie vs. Vision Helpdesk based on data from user reviews. Moxie rates 3.6/5 stars with 19 reviews. Vision Helpdesk rates 4.8/5 stars with 40 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Help Desk
$7 per staff per mo
 
Satellite Desk
$14 per staff per mo
 
Service Desk
$21 per staff per mo
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.8
(Based on 17 reviews)
9.4
(Based on 40 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 17 reviews)
9.3
(Based on 40 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 6 reviews)
8.9
(Based on 38 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 6 reviews)
9.4
(Based on 38 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 14 reviews)
9.7
(Based on 40 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
9.7
(Based on 38 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.7
(Based on 17 reviews)
9.7
(Based on 40 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.3%
62.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.9%
27.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
36.8%
10.0%
 
Insurance
11.5%
Non-Profit Organization Management
20.4%
 
Retail
7.7%
Internet
16.3%
 
Hospitality
7.7%
Information Technology and Services
14.3%
 
Internet
7.7%
Education Management
6.1%
 
Individual & Family Services
7.7%
Individual & Family Services
6.1%
 
Other
57.7%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Banking

Ease of use by end user and there is ability to have standard responses saved.

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William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

 
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Kate avatar
Kate from G2 Crowd

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