Compare Moxie vs Whatfix
See this
comparison of Moxie vs. Whatfix
based on data from user reviews. Moxie rates 3.6/5 stars with 21 reviews. Whatfix rates 4.7/5 stars with 42 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Moxie
Free Trial Unavailable
Whatfix
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.5
8.9
Ease of Use
Ease of Use
7.7
8.9
Ease of Setup
Ease of Setup
8.3
8.1
Ease of Admin
Ease of Admin
7.9
8.3
Quality of Support
Quality of Support
8.6
9.9
Ease of Doing Business With
Ease of Doing Business With
8.9
9.3
Product Direction (% positive)
Product Direction (% positive)
5.1
9.7
Meets Requirements
Moxie
7.5
Whatfix
8.9
Ease of Use
Moxie
7.7
Whatfix
8.9
Ease of Setup
Moxie
8.3
Whatfix
8.1
Ease of Admin
Moxie
7.9
Whatfix
8.3
Quality of Support
Moxie
8.6
Whatfix
9.9
Ease of Doing Business With
Moxie
8.9
Whatfix
9.3
Product Direction (% positive)
Moxie
5.1
Whatfix
9.7

Features

Knowledge Share
Knowledge Base
Moxie
Not enough data available
Whatfix
8.8
Searchable Articles
Moxie
Not enough data available
Whatfix
8.9
Community Forums
Moxie
Not enough data available
Whatfix
Not enough data available
Interactive FAQs & Forums
Moxie
Not enough data available
Whatfix
Not enough data available
Interaction
Web Portals
Moxie
Not enough data available
Whatfix
9.4
Forum to Reponse
Moxie
Not enough data available
Whatfix
10.0
Tickets and Tagging
Moxie
Not enough data available
Whatfix
10.0
Live Chat
Moxie
Not enough data available
Whatfix
10.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.8%
45.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.1%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
38.1%
23.8%
Moxie
Small-Business
4.8%
Mid-Market
57.1%
Enterprise
38.1%
Whatfix
Small-Business
45.2%
Mid-Market
31.0%
Enterprise
23.8%

Reviewers' Industry

 
Insurance
10.7%
Computer Software
28.3%
 
Financial Services
10.7%
Information Technology and Services
18.9%
 
Retail
7.1%
Consumer Goods
9.4%
 
Internet
7.1%
Internet
5.7%
 
Individual & Family Services
7.1%
Telecommunications
3.8%
 
Other
57.1%
Other
34.0%
Moxie
Insurance
10.7%
Financial Services
10.7%
Retail
7.1%
Internet
7.1%
Individual & Family Services
7.1%
Other
57.1%
Whatfix
Computer Software
28.3%
Information Technology and Services
18.9%
Consumer Goods
9.4%
Internet
5.7%
Telecommunications
3.8%
Other
34.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Human Resources

I like the organization that this program has. It is simple to toggle between inboxes and respond in a timely manner.

Tony B.
Administrator in Consumer Goods

Everything. The console is very easy to navigate. Workflows can be created and launched in a matter of minutes. The team provides immediate support. And a huge bonus is that you have customized reports and dashboards within GTM after a quick set up.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

Almost everything else. The program is very clunky. You can write an email in one font with perfect line spacing, and it arrives to the customer looking like a ransom note with a variety of different fonts and random line spacing. Impossible to reply more...

Manzur Husain S.
User in Internet

They has to improve UI to look more friendly for current modern web

 
Moxie
Most Helpful Favorable Review
G2 Crowd User in Human Resources

I like the organization that this program has. It is simple to toggle between inboxes and respond in a timely manner.

Most Helpful Critical Review
G2 Crowd User in Financial Services

Almost everything else. The program is very clunky. You can write an email in one font with perfect line spacing, and it arrives to the customer looking like a ransom note with a variety of different fonts and random line spacing. Impossible to reply more...

Whatfix
Most Helpful Favorable Review
Tony B.
Administrator in Consumer Goods

Everything. The console is very easy to navigate. Workflows can be created and launched in a matter of minutes. The team provides immediate support. And a huge bonus is that you have customized reports and dashboards within GTM after a quick set up.

Most Helpful Critical Review
Manzur Husain S.
User in Internet

They has to improve UI to look more friendly for current modern web

Screenshots

 
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