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Compare Moxie vs Zendesk Support

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comparison of Moxie vs. Zendesk Support
based on data from user reviews. Moxie rates 3.7/5 stars with 20 reviews. Zendesk Support rates 4.2/5 stars with 1,175 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Essential
$5 /month
 
Team
$19 /month
 
Professional
$49 /month
 
Enterprise
$99 /month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 18 reviews)
8.7
(Based on 1,075 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 18 reviews)
8.7
(Based on 1,079 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 7 reviews)
8.3
(Based on 526 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 7 reviews)
8.4
(Based on 545 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 15 reviews)
8.5
(Based on 914 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 6 reviews)
8.6
(Based on 509 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.9
(Based on 18 reviews)
7.9
(Based on 1,072 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.0%
38.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
55.0%
45.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
40.0%
16.0%
 
Insurance
11.1%
Computer Software
18.8%
 
Retail
7.4%
Information Technology and Services
14.6%
 
Hospitality
7.4%
Internet
11.1%
 
Internet
7.4%
Marketing and Advertising
5.4%
 
Individual & Family Services
7.4%
Telecommunications
3.2%
 
Other
59.3%
Other
46.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Consumer Goods

Moxie is a company filled with innovate thinkers! Provided us with great ideas for our brand, image, and media platforms. Great people and great service.

Abbey S.
Administrator in Education Management

The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

Matthew W.
Administrator in Computer Software

After the setup, and things were going smoothly, they ended up getting really bad. Our web application would send out an email with data from a signup form anytime someone signup up for our SaaS product. Things would be going fine, then Zendesk would decide...

 
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Video 1: Zendesk Overview
Video 2: Lonely Planet Customer Story

Ask Moxie a QuestionContact MoxieAsk Zendesk a QuestionContact Zendesk
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