Compare MyGuide vs Helpshift

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comparison of MyGuide vs. Helpshift
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. Helpshift rates 4.3/5 stars with 160 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Professional
$95 Per User / Per Month
 
Enterprise
$135 Per User / Per Month
 
Platinum
$160 Per User / Per Month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.8
(Based on 140 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.9
(Based on 140 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.9
(Based on 61 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.6
(Based on 59 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
8.7
(Based on 128 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.8
(Based on 58 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
8.4
(Based on 136 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
18.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
63.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
18.1%
 
Information Technology and Services
60.0%
Computer Games
12.6%
 
Internet
20.0%
Consumer Services
9.8%
 
Computer Software
20.0%
Financial Services
8.6%
 
Internet
8.0%
 
Entertainment
7.5%
 
Other
0.0%
Other
53.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

G2 Crowd User

Simple UI helps improve our work, also the auto-save is helpful that will prevent forgotten of saving the job.

Most Helpful Critical Review
Most Helpful Critical Review
vikas s.
User in Computer Software

As of now, I did not found anything major issue in functionality

Katrina W.
User

No spellchecker or grammar help, can't undo

 
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Kate from G2 Crowd

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