G2 Crowd Acquires Siftery to Create a New Way to Buy and Manage Software Spend šŸš€

Compare MyGuide vs Issuetrak

See this

comparison of MyGuide vs. Issuetrak
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
MyGuide
Issuetrak
Optimized for quick response
Add Product
MyGuide
MyGuide
4.8
Based on 5 reviews
Issuetrak
Issuetrak
4.1
Based on 61 reviews
Optimized for quick response
 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.2
(Based on 58 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.4
(Based on 59 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.2
(Based on 42 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.5
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
9.1
(Based on 56 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.3
(Based on 43 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
8.0
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
34.5%
 
Information Technology and Services
60.0%
Information Technology and Services
15.4%
 
Internet
20.0%
Telecommunications
9.2%
 
Computer Software
20.0%
Hospital & Health Care
9.2%
 
Financial Services
6.2%
 
Education Management
6.2%
 
Other
0.0%
Other
53.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Verdi E.
User in Internet

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy....

Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

Most Helpful Critical Review
Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

Muzaffer L.
Executive Sponsor in Chemicals

It's integration layer is very old school and needs to be improved. also its capabilities to parse emails

 
Ask MyGuide a QuestionContact MyGuideAsk Issuetrak a QuestionContact Issuetrak
Kate from G2 Crowd

Need help?

I can help.