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Compare MyGuide vs Jira Service Desk

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comparison of MyGuide vs. Jira Service Desk
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. Jira Service Desk rates 4.1/5 stars with 436 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$10 /month
 
FOR GROWING TEAMS
$20 /agent/month
 
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Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.6
(Based on 413 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.1
(Based on 414 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.6
(Based on 155 reviews)
Ease of Admin
Ease of AdminNot enough data available
7.7
(Based on 153 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
8.2
(Based on 343 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.4
(Based on 143 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
8.1
(Based on 405 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
16.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
40.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
42.5%
 
Information Technology and Services
60.0%
Information Technology and Services
28.8%
 
Internet
20.0%
Computer Software
15.1%
 
Computer Software
20.0%
Internet
6.0%
 
Telecommunications
4.3%
 
Financial Services
4.1%
 
Other
0.0%
Other
41.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
vikas s.
User in Computer Software

I like the inline step functionality most. It help us to perform activities step by step. I used the tours set by our admin and I was able to understand functionality very quickly. I would recommend this software for setting up on-boarding tours.

Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

Most Helpful Critical Review
Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

G2 Crowd User in Information Technology and Services

Lacks the desired social media presence.

 
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Kate from G2 Crowd

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