Compare MyGuide vs KnowledgeOwl
See this
comparison of MyGuide vs. KnowledgeOwl
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
KnowledgeOwl Subscription
$49
month
 
Additional Knowledge Bases
$30
month
 
Additional Users
$20
month
 
Free Trial Unavailable
Free Trial Unavailable
MyGuide
Free Trial Unavailable
KnowledgeOwl
KnowledgeOwl Subscription
$49month
Additional Knowledge Bases
$30month
Additional Users
$20month
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
10.0
9.0
Ease of Use
Ease of Use
9.7
9.0
Ease of Setup
Ease of SetupNot enough data available
8.9
Ease of Admin
Ease of AdminNot enough data available
8.9
Quality of Support
Quality of Support
10.0
9.6
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.6
Product Direction (% positive)
Product Direction (% positive)
7.7
9.3
Meets Requirements
MyGuide
10.0
KnowledgeOwl
9.0
Ease of Use
MyGuide
9.7
KnowledgeOwl
9.0
Ease of Setup
MyGuide
Not enough data available
KnowledgeOwl
8.9
Ease of Admin
MyGuide
Not enough data available
KnowledgeOwl
8.9
Quality of Support
MyGuide
10.0
KnowledgeOwl
9.6
Ease of Doing Business With
MyGuide
Not enough data available
KnowledgeOwl
9.6
Product Direction (% positive)
MyGuide
7.7
KnowledgeOwl
9.3

Features

Knowledge Share
Knowledge Base
MyGuide
Not enough data available
KnowledgeOwl
Not enough data available
Searchable Articles
MyGuide
Not enough data available
KnowledgeOwl
Not enough data available
Community Forums
MyGuide
Not enough data available
KnowledgeOwl
Not enough data available
Interactive FAQs & Forums
MyGuide
Not enough data available
KnowledgeOwl
Not enough data available
Interaction
Web Portals
MyGuide
Not enough data available
KnowledgeOwl
Not enough data available
Forum to Reponse
MyGuide
Not enough data available
KnowledgeOwl
Not enough data available
Tickets and Tagging
MyGuide
Not enough data available
KnowledgeOwl
Not enough data available
Live Chat
MyGuide
Not enough data available
KnowledgeOwl
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
30.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
44.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
25.0%
MyGuide
Small-Business
80.0%
Mid-Market
20.0%
Enterprise
0%
KnowledgeOwl
Small-Business
30.9%
Mid-Market
44.1%
Enterprise
25.0%

Reviewers' Industry

 
Information Technology and Services
60.0%
Computer Software
22.5%
 
Internet
20.0%
Internet
8.5%
 
Computer Software
20.0%
Information Technology and Services
8.5%
 
Education Management
8.5%
 
Non-Profit Organization Management
7.0%
 
Other
0.0%
Other
45.1%
MyGuide
Information Technology and Services
60.0%
Internet
20.0%
Computer Software
20.0%
Other
0.0%
KnowledgeOwl
Computer Software
22.5%
Internet
8.5%
Information Technology and Services
8.5%
Education Management
8.5%
Non-Profit Organization Management
7.0%
Other
45.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Chris W.
Administrator in Information Technology and Services

The software is very simple and easy to use. Users with very little technical skills were able to pick it up easily.

Most Helpful Critical Review
Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

 
MyGuide
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

KnowledgeOwl
Most Helpful Favorable Review
Chris W.
Administrator in Information Technology and Services

The software is very simple and easy to use. Users with very little technical skills were able to pick it up easily.

Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

Screenshots

 
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