G2 Crowd Acquires Siftery to Create a New Way to Buy and Manage Software Spend šŸš€

Compare MyGuide vs LiveHelpNow

See this

comparison of MyGuide vs. LiveHelpNow
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. LiveHelpNow rates 4.2/5 stars with 110 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.8
(Based on 102 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.8
(Based on 102 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.6
(Based on 81 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.6
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
8.7
(Based on 91 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.0
(Based on 80 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
7.9
(Based on 101 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
48.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
32.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
19.1%
 
Information Technology and Services
60.0%
Information Technology and Services
7.9%
 
Internet
20.0%
Retail
5.8%
 
Computer Software
20.0%
Insurance
4.3%
 
Consumer Goods
4.3%
 
Business Supplies and Equipment
4.3%
 
Other
0.0%
Other
73.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Nilesh T.
Administrator in Information Technology and Services

Easy to understand user interface. I could set it up on my own and create walkthroughs of our product for our customers. I personally like language translation feature the most, it helps in gaining more customers globally. The development team is also very...

Lea C.
User in Consumer Services

The phone support products provided by LiveHelpNow are helpful. You can keep track of your business see how you may be understaffed during peak hours. You can also manage your agents with the avaialable features. See how long an team member spends with a...

Most Helpful Critical Review
Most Helpful Critical Review
Prashant B.
User in Information Technology and Services

As of now, i did not find anything that is objectionable.

Simon B.
User

Although, LiveHelpnow has an horrendous user interface. I mean, really, really bad. The chat window is awfully small, while the designated space to watch who is chatting is completely disproportionated. You can change it, but its not easy to find the...

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
Ask MyGuide a QuestionContact MyGuide
Kate from G2 Crowd

Need help?

I can help.