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Compare MyGuide vs ProProfs Knowledge Base Software

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comparison of MyGuide vs. ProProfs Knowledge Base Software
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of SetupNot enough data availableNot enough data available
Ease of Admin
Ease of AdminNot enough data availableNot enough data available
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data availableNot enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.1%
 
Information Technology and Services
60.0%
Computer Software
50.0%
 
Internet
20.0%
Information Technology and Services
18.8%
 
Computer Software
20.0%
Telecommunications
6.3%
 
Internet
6.3%
 
Graphic Design
6.3%
 
Other
0.0%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Verdi E.
User in Internet

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy....

Jacqueline R.
User

I think it is an amazing tool for coordination between multiple teams. Me and my team were able to easily communicate and work on our projects at the same time without no problems. With its cloud based repository, distance is just numbers!

Most Helpful Critical Review
Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
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