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Compare MyGuide vs Solvvy

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comparison of MyGuide vs. Solvvy
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

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MyGuide
Solvvy
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Add Product
MyGuide
MyGuide
4.8
Based on 5 reviews
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
9.0
(Based on 20 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
9.3
(Based on 20 reviews)
Ease of Setup
Ease of SetupNot enough data available
9.1
(Based on 19 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.3
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
9.5
(Based on 20 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
10.0
(Based on 20 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
0.0%
 
Information Technology and Services
60.0%
Internet
31.3%
 
Internet
20.0%
Computer Software
28.1%
 
Computer Software
20.0%
Retail
15.6%
 
Consumer Electronics
6.3%
 
Computer Networking
6.3%
 
Other
0.0%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Mark B.
Administrator in Computer Software

Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped...

Most Helpful Critical Review
Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

Jeffrey C.
Administrator

I haven't found anything to dislike. The product delivers on all expectations and needs.

 
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