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![]() MyGuide 4.8 Based on 5 reviews | Solvvy 4.8 Based on 20 reviews Optimized for quick response |
Free Trial | Free Trial |
Meets Requirements | 10.0 (Based on 5 reviews) | 9.0 (Based on 20 reviews) |
Ease of Use | 9.7 (Based on 5 reviews) | 9.3 (Based on 20 reviews) |
Ease of Setup | Not enough data available | 9.1 (Based on 19 reviews) |
Ease of Admin | Not enough data available | 9.3 (Based on 20 reviews) |
Quality of Support | 10.0 (Based on 5 reviews) | 9.5 (Based on 20 reviews) |
Ease of Doing Business With | Not enough data available | 9.7 (Based on 20 reviews) |
Product Direction (% positive) | 7.9 (Based on 5 reviews) | 10.0 (Based on 20 reviews) |
Small-Business (50 or fewer emp.) | 80.0% | 15.8% |
Mid-Market (51-1000 emp.) | 20.0% | 84.2% |
Enterprise (> 1000 emp.) | 0.0% | 0.0% |
Information Technology and Services 60.0% | Internet 31.3% | |
Internet 20.0% | Computer Software 28.1% | |
Computer Software 20.0% | Retail 15.6% | |
‐ | Consumer Electronics 6.3% | |
‐ | Computer Networking 6.3% | |
Other 0.0% | Other 12.5% |
Most Helpful Favorable Review | Verdi E. User in Internet We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy.... | Delano M. Administrator in Internet We've had Solvvy active for almost a year and it has been integral to our organization's success. We had made a decision to make a real effort towards self-service as an initiative and after reviewing various solutions decided on Solvvy. One main factor... |
Most Helpful Critical Review | Nilesh T. Administrator in Information Technology and Services There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial. | Ros H. Administrator in Computer Software Implementing the v2 modal has required a fair amount of custom work to integrate with Service Cloud - which the Solvvy team have really helped out with, mind. v1 was simply a matter of adding a code snippet to an existing form, whereas with v2, we've needed... |