Compare MyGuide vs Teamwork Desk

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comparison of MyGuide vs. Teamwork Desk
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. Teamwork Desk rates 4.4/5 stars with 34 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
9.0
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.8
(Based on 30 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.9
(Based on 16 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.0
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
9.1
(Based on 27 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.0
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
9.3
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
79.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
17.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
2.9%
 
Information Technology and Services
60.0%
Marketing and Advertising
23.9%
 
Internet
20.0%
Information Technology and Services
19.6%
 
Computer Software
20.0%
Computer Software
8.7%
 
Logistics and Supply Chain
6.5%
 
Internet
6.5%
 
Other
0.0%
Other
34.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Matthew M.
User in Computer Software

Being able to put your support tickets in system is a great way to stay organize. Thats exactly what this product was designed for. You can embed a script and add it to your website for support that customers can simple create a ticket in a matter of...

Most Helpful Critical Review
Most Helpful Critical Review
vikas s.
User in Computer Software

As of now, I did not found anything major issue in functionality

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
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Kate from G2 Crowd

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