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Compare MyGuide vs Track-It!

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comparison of MyGuide vs. Track-It!
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. Track-It! rates 3.6/5 stars with 73 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
7.9
(Based on 67 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.0
(Based on 67 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.5
(Based on 41 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.0
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
7.9
(Based on 53 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.1
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
5.9
(Based on 66 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
12.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
56.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
30.6%
 
Information Technology and Services
60.0%
Information Technology and Services
14.0%
 
Internet
20.0%
Hospital & Health Care
9.7%
 
Computer Software
20.0%
Higher Education
7.5%
 
Utilities
5.4%
 
Law Practice
5.4%
 
Other
0.0%
Other
58.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Nilesh T.
Administrator in Information Technology and Services

Easy to understand user interface. I could set it up on my own and create walkthroughs of our product for our customers. I personally like language translation feature the most, it helps in gaining more customers globally. The development team is also very...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
Verdi E.
User in Internet

Nothing at the moment. The software works as stated and is easy to use and functional.

G2 Crowd User

Lack of guidance towards best practices in IT support and project tickets management

 
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