Want to see who topped the 2019 Best Software Awards?

Compare MyGuide vs UseResponse

See this

comparison of MyGuide vs. UseResponse
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. UseResponse rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
9.1
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
9.4
(Based on 14 reviews)
Ease of Setup
Ease of SetupNot enough data available
9.3
(Based on 11 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
9.9
(Based on 14 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
10.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
40.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
46.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
13.3%
 
Information Technology and Services
60.0%
Information Technology and Services
25.0%
 
Internet
20.0%
Semiconductors
10.0%
 
Computer Software
20.0%
Internet
10.0%
 
Higher Education
10.0%
 
Financial Services
10.0%
 
Other
0.0%
Other
35.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

G2 Crowd User in Computer Software

The integrated helpdesk experience with a highly intuitive user interface.

Most Helpful Critical Review
Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

Michael S.
Administrator in Internet

Not much yet. I'd love if I could enter a hyperlink into an Article/FAQ that would work within the widget vs opening a new browser window but they are working on that minor point. Meanwhile the 'Related Artciles' sidebar does that for me.

 
Ask MyGuide a QuestionContact MyGuideAsk UseResponse a QuestionContact UseResponse
Kate from G2 Crowd

Need help?

I can help.