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Compare MyGuide vs Zoho Desk

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comparison of MyGuide vs. Zoho Desk
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. Zoho Desk rates 4.3/5 stars with 805 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.7
(Based on 736 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.6
(Based on 736 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.3
(Based on 596 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.6
(Based on 595 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
8.3
(Based on 666 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.6
(Based on 557 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
8.8
(Based on 727 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
72.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
21.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
6.3%
 
Information Technology and Services
60.0%
Information Technology and Services
25.4%
 
Internet
20.0%
Computer Software
10.9%
 
Computer Software
20.0%
Internet
4.3%
 
Marketing and Advertising
4.1%
 
Telecommunications
3.9%
 
Other
0.0%
Other
51.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and itś truly deserving.Simplicity is at itś best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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 No downloads provided.No downloads provided.
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Kate from G2 Crowd

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