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NinjaRMM 4.9 Based on 29 reviews Optimized for quick response | ![]() SolarWinds MSP Remote Monitoring & Management 4.1 Based on 51 reviews Optimized for quick response |
Free Trial | Free Trial |
Meets Requirements | 9.3 (Based on 27 reviews) | 8.6 (Based on 46 reviews) |
Ease of Use | 9.5 (Based on 27 reviews) | 8.7 (Based on 46 reviews) |
Ease of Setup | 9.5 (Based on 21 reviews) | 8.5 (Based on 41 reviews) |
Ease of Admin | 9.5 (Based on 21 reviews) | 8.4 (Based on 41 reviews) |
Quality of Support | 9.7 (Based on 27 reviews) | 7.8 (Based on 45 reviews) |
Ease of Doing Business With | 9.7 (Based on 21 reviews) | 8.2 (Based on 42 reviews) |
Product Direction (% positive) | 10.0 (Based on 27 reviews) | 7.2 (Based on 45 reviews) |
Small-Business (50 or fewer emp.) | 82.8% | 78.4% |
Mid-Market (51-1000 emp.) | 17.2% | 15.7% |
Enterprise (> 1000 emp.) | 0.0% | 5.9% |
Information Technology and Services 57.4% | Information Technology and Services 77.1% | |
Computer Software 10.6% | Computer Networking 5.7% | |
Computer Networking 6.4% | Computer & Network Security 4.3% | |
Writing and Editing 4.3% | Staffing and Recruiting 1.4% | |
Internet 4.3% | Restaurants 1.4% | |
Other 17.0% | Other 10.0% |
Most Helpful Favorable Review | Michael K. Administrator in Hospital & Health Care As the title indicates, I am a 1 man IT department (Manager is the official title) whose duties range from rebuilding computers to administering HP switches and a clustered Windows RDP environment. When I got into this role there was no commercial AV or any... | G2 Crowd User Is does have a low barrier of technology entry, and generally the new techs pick it up quickly. |
Most Helpful Critical Review | G2 Crowd User Recent changes to product range costing us a lot of time to install at our cost. Support issues lasting 3 weeks and still not resolved |