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Compare Pendo vs UserIQ

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comparison of Pendo vs. UserIQ
based on data from user reviews. Pendo rates 4.7/5 stars with 69 reviews. UserIQ rates 4.4/5 stars with 56 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Pendo
Pendo
4.7
Based on 69 reviews
Optimized for quick response
UserIQ
UserIQ
4.4
Based on 56 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 67 reviews)
8.6
(Based on 53 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 67 reviews)
8.0
(Based on 53 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 39 reviews)
7.5
(Based on 36 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 44 reviews)
8.3
(Based on 37 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 60 reviews)
9.6
(Based on 53 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 40 reviews)
9.7
(Based on 37 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.5
(Based on 66 reviews)
9.8
(Based on 54 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
17.9%
41.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
73.1%
51.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.0%
7.1%
 
Computer Software
60.2%
Computer Software
37.2%
 
Information Technology and Services
12.4%
Marketing and Advertising
17.9%
 
Internet
8.8%
Internet
14.1%
 
Education Management
5.3%
Information Technology and Services
6.4%
 
Marketing and Advertising
4.4%
Information Services
5.1%
 
Other
8.8%
Other
19.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Alex R.
Administrator in Computer Software

The information is always easy to find. The Pendo reports are consistent across all of our different product lines so the usage of the system is much easier for our different user groups. We now have insight about how users interact with our tool versus the...

Eike M.
Administrator

They have an "easy to use" platform, that help with insights and user onboarding, and can be used to drive product roadmap

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

G2 Crowd User

I wish you had a feature for user flow tracking. I can't talk to every one of my customers so I want to be able to see how they are using my product on a daily basis. That way we could follow a users process as they interact with the website. Feel the...

 
 

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

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Kate from G2 Crowd

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