Compare Pendo vs UserIQ

See this comparison of Pendo vs. UserIQ based on data from user reviews. Pendo rates 4.7/5 stars with 61 reviews. UserIQ rates 4.4/5 stars with 45 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 59 reviews)
8.5
(Based on 44 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 59 reviews)
8.0
(Based on 44 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 35 reviews)
7.6
(Based on 31 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.8
(Based on 40 reviews)
8.3
(Based on 31 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 52 reviews)
9.5
(Based on 44 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 37 reviews)
9.8
(Based on 31 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.6
(Based on 59 reviews)
9.8
(Based on 44 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
20.0%
42.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
71.7%
48.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
8.9%
 
Computer Software
61.8%
Computer Software
39.7%
 
Information Technology and Services
12.7%
Marketing and Advertising
17.5%
 
Internet
9.8%
Internet
14.3%
 
Marketing and Advertising
4.9%
Information Services
6.3%
 
Education Management
2.0%
Information Technology and Services
6.3%
 
Other
8.8%
Other
15.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

Pendo is easy to use and intuitive. A product team can track feature usage and analyze the data to see overall patterns, as well as identify any specific customers that are at risk/that are superusers. You can also send custom messages or instructions to...

Jake F.
Administrator

We initially implemented UserIQ for the purpose of making alerts for our users. This is mostly a notice or endorsement upon login but we wanted a system that would allow us to ramp that up to tours and walkthroughs for existing and new features. UserIQ's...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Reporting is pretty simplistic and limited, am limited in answering more interesting questions and pushing richer analytics out to team members.

Richard W.
User in Internet

Didn't cover all platforms. But I'm sure their dev team will continue to build and fix anything we had an issue with

 
 

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Ask Pendo a QuestionContact PendoAsk UserIQ a QuestionContact UserIQ
Kate from G2 Crowd

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