Compare Pendo vs UserIQ
See this
comparison of Pendo vs. UserIQ
based on data from user reviews. Pendo rates 4.6/5 stars with 91 reviews. UserIQ rates 4.4/5 stars with 62 reviews. Each product's score is calculated by real-time data from verified user reviews.
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Pendo
Pendo
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UserIQ
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Pricing

 
Free Trial
Free Trial
Pendo
Free Trial
UserIQ
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
8.4
Ease of Use
Ease of Use
8.3
7.6
Ease of Setup
Ease of Setup
8.4
7.2
Ease of Admin
Ease of Admin
8.6
8.1
Quality of Support
Quality of Support
9.1
9.5
Ease of Doing Business With
Ease of Doing Business With
9.5
9.7
Product Direction (% positive)
Product Direction (% positive)
9.6
9.8
Meets Requirements
Pendo
8.7
UserIQ
8.4
Ease of Use
Pendo
8.3
UserIQ
7.6
Ease of Setup
Pendo
8.4
UserIQ
7.2
Ease of Admin
Pendo
8.6
UserIQ
8.1
Quality of Support
Pendo
9.1
UserIQ
9.5
Ease of Doing Business With
Pendo
9.5
UserIQ
9.7
Product Direction (% positive)
Pendo
9.6
UserIQ
9.8

Features

Metrics
Sessions - Digital Analytics
Pendo
8.6
UserIQ
8.8
Engagement
Pendo
8.8
UserIQ
8.9
Entry and Exit Pages
Pendo
8.8
UserIQ
8.3
Standard Event Tracking
Pendo
8.6
UserIQ
8.5
Custom Event Tracking
Pendo
8.6
UserIQ
8.3
Retention
Pendo
7.5
UserIQ
8.0
Return
Pendo
7.7
UserIQ
8.6
Conversions
Pendo
8.6
UserIQ
8.1
Funnels
Pendo
8.4
UserIQ
8.5
User Analysis
Survey Implementation
Pendo
9.3
UserIQ
Not enough data available
Data Analysis
Pendo
7.3
UserIQ
Not enough data available
Messages
Customize
Pendo
9.2
UserIQ
Not enough data available
Direct Delivery
Pendo
9.2
UserIQ
Not enough data available
Schedule
Pendo
9.2
UserIQ
Not enough data available
Retarget
Pendo
9.3
UserIQ
Not enough data available
Product Analytics
Account-Level Analytics
Pendo
8.3
UserIQ
Not enough data available
User-Level Analytics
Pendo
8.5
UserIQ
Not enough data available
Segmentation
Pendo
8.3
UserIQ
Not enough data available
Funnels
Pendo
7.9
UserIQ
Not enough data available
Alerts
Pendo
8.1
UserIQ
Not enough data available
Multi-Product Analytics
Pendo
8.3
UserIQ
Not enough data available
User Scoring
Pendo
7.5
UserIQ
Not enough data available
Integrations
Pendo
8.1
UserIQ
Not enough data available
Reporting
Real-Time Reporting
Pendo
8.4
UserIQ
8.3
Trending
Pendo
8.3
UserIQ
8.5
Retroactive Reporting
Pendo
8.7
UserIQ
7.7
Segmentation
Pendo
8.9
UserIQ
8.8
Mobile Reporting
Pendo
7.7
UserIQ
Not enough data available
Unification Across Devices
Pendo
7.9
UserIQ
Not enough data available
Custom Reports and Dashboards
Pendo
7.8
UserIQ
8.2
User Support
User Segmentation
Pendo
8.2
UserIQ
Not enough data available
Multi-Language Support
Pendo
Not enough data available
UserIQ
Not enough data available
Behavior-responsive Messaging
Pendo
8.0
UserIQ
Not enough data available
Analytics
Dashboard
Pendo
7.5
UserIQ
Not enough data available
Click Through Rates
Pendo
7.6
UserIQ
Not enough data available
Unsubscribe
Pendo
Not enough data available
UserIQ
Not enough data available
Campaign
Pendo
Not enough data available
UserIQ
Not enough data available
Segment
Pendo
8.7
UserIQ
Not enough data available
Other
User Data
Pendo
9.4
UserIQ
8.8
Site Search Reporting
Pendo
7.9
UserIQ
8.1
Load Time Monitoring
Pendo
7.0
UserIQ
8.3
Campaign Tracking
Pendo
7.7
UserIQ
8.8
E-Commerce
Pendo
Not enough data available
UserIQ
Not enough data available
Promotional Messages
Pendo
9.0
UserIQ
9.5
Administration Alerts
Pendo
8.9
UserIQ
9.3
Walkthrough Type
Audio-visual Walkthroughs
Pendo
8.1
UserIQ
Not enough data available
Text Bubble Walkthroughs
Pendo
8.7
UserIQ
Not enough data available
Variation Testing
A/B Testing
Pendo
Not enough data available
UserIQ
Not enough data available
Conversion Goal
Pendo
Not enough data available
UserIQ
Not enough data available
Percentage of Traffic
Pendo
8.3
UserIQ
Not enough data available
Confidence Level
Pendo
Not enough data available
UserIQ
Not enough data available
Multivariate Testing
Pendo
Not enough data available
UserIQ
Not enough data available
Split URL Testing
Pendo
Not enough data available
UserIQ
Not enough data available
Build
WYSIWYG Editor
Pendo
Not enough data available
UserIQ
Not enough data available
Landing Pages
Pendo
Not enough data available
UserIQ
Not enough data available
Reporting
Segmentation
Pendo
8.3
UserIQ
Not enough data available
Reports and Dashboards
Pendo
7.9
UserIQ
Not enough data available
Mobile Optimization
Pendo
Not enough data available
UserIQ
Not enough data available
Personalization
Standard Targeting
Pendo
9.3
UserIQ
Not enough data available
Custom Targeting
Pendo
9.3
UserIQ
Not enough data available
Profile Storage Duration
Pendo
9.0
UserIQ
Not enough data available
In-Page Analytics
Click Reporting
Pendo
8.5
UserIQ
Not enough data available
Heat Maps
Pendo
8.8
UserIQ
Not enough data available
Session Replays
Pendo
Not enough data available
UserIQ
Not enough data available
Administration
Performance and Reliability
Pendo
8.3
UserIQ
8.2
User, Role, and Access Management
Pendo
8.1
UserIQ
9.5
API / Integrations
Pendo
8.5
UserIQ
8.0
QA Testing
Pendo
8.7
UserIQ
8.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.7%
41.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
74.2%
51.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
10.1%
6.5%
Pendo
Small-Business
15.7%
Mid-Market
74.2%
Enterprise
10.1%
UserIQ
Small-Business
41.9%
Mid-Market
51.6%
Enterprise
6.5%

Reviewers' Industry

 
Computer Software
58.5%
Computer Software
36.9%
 
Information Technology and Services
11.1%
Marketing and Advertising
17.9%
 
Internet
7.4%
Internet
14.3%
 
Marketing and Advertising
5.2%
Information Technology and Services
7.1%
 
Education Management
5.2%
Information Services
4.8%
 
Other
12.6%
Other
19.0%
Pendo
Computer Software
58.5%
Information Technology and Services
11.1%
Internet
7.4%
Marketing and Advertising
5.2%
Education Management
5.2%
Other
12.6%
UserIQ
Computer Software
36.9%
Marketing and Advertising
17.9%
Internet
14.3%
Information Technology and Services
7.1%
Information Services
4.8%
Other
19.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Allie J.
User

Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...

G2 Crowd User in Internet

I did like creating the paths and using it for messaging.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

Richard W.
User in Internet

Didn't cover all platforms. But I'm sure their dev team will continue to build and fix anything we had an issue with

 
Pendo
Most Helpful Favorable Review
Allie J.
User

Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...

Most Helpful Critical Review
G2 Crowd User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

UserIQ
Most Helpful Favorable Review
G2 Crowd User in Internet

I did like creating the paths and using it for messaging.

Most Helpful Critical Review
Richard W.
User in Internet

Didn't cover all platforms. But I'm sure their dev team will continue to build and fix anything we had an issue with

Screenshots

 
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Videos

 

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Pendo

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

UserIQ
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