Compare PlanSource vs Benefitfocus

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comparison of PlanSource vs. Benefitfocus
based on data from user reviews. PlanSource rates 3.9/5 stars with 65 reviews. Benefitfocus rates 4.7/5 stars with 24 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 62 reviews)
8.9
(Based on 24 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 63 reviews)
9.1
(Based on 23 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 52 reviews)
8.0
(Based on 21 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 54 reviews)
8.8
(Based on 22 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 61 reviews)
8.7
(Based on 23 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.8
(Based on 53 reviews)
9.1
(Based on 21 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.5
(Based on 62 reviews)
8.6
(Based on 23 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
6.2%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
73.8%
12.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
20.0%
87.5%
 
Insurance
6.0%
Retail
19.5%
 
Transportation/Trucking/Railroad
6.0%
Education Management
9.8%
 
Construction
4.8%
Hospital & Health Care
9.8%
 
Entertainment
4.8%
Construction
7.3%
 
Restaurants
4.8%
Restaurants
7.3%
 
Other
73.8%
Other
46.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Consumer Goods

I love that I can toggle between chatting & troubleshooting and working in other platforms when I need assistance with a record in PlanSource. I also enjoy not being tied to problem solving over the phone when trying to be discreet regarding an issue.

Karen V.
Administrator

System electronic enrollment and record keeping enables offering of multiple plan options; direct reporting to carriers; electronic input from payroll. Ease of employee access and navigation; employees readily understood logic behind functionality in the...

Most Helpful Critical Review
Most Helpful Critical Review
Jessica W.
Administrator

I dislike the payroll deduction file, only because we are so unique and had to come up with a custom file that we still have trouble with.

Lyn W.
Administrator in Construction

Vendor feeds are not as easy to set-up as you think and can take a very long time. The HSA set-up for employees and employers is also not user friendly to adjust maximum contribution limits due to a life event during the year.

 
 

Life Events: When an employee gets married, has a baby, or experiences some other life event, we make it easy and convenient for her to update her benefits and provide required documentation, and simple for HR professionals to review and approve this information.

New Hire Experience: A modern and mobile-friendly benefits shopping and enrollment process creates a great first impression for new hires. See how PlanSource helps new employees get off to a good start with a simple and intuitive benefits enrollment process.

Open Enrollment Experience: Open Enrollment is the Super Bowl of Benefits! See how PlanSource guides employees through the shopping and enrollment process.

Benefitfocus is your single partner to support benefits communication, enrollment, administration and services.

Don’t settle for some of what you want. Get it all with our leading benefits management platform.

● Gain insight into cost drivers
● Increase employee satisfaction
● Automate time-consuming tasks

Watch the demo today to see how we can help your business succeed!

Ask PlanSource a QuestionContact PlanSourceAsk Benefitfocus a QuestionContact Benefitfocus
Kate from G2 Crowd

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