Compare ProProfs Knowledge Base Software vs Teamwork Desk

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comparison of ProProfs Knowledge Base Software vs. Teamwork Desk
based on data from user reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 8 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 8 reviews)
8.7
(Based on 28 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.8
(Based on 15 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 7 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 6 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.5%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.5%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.1%
3.1%
 
Computer Software
50.0%
Marketing and Advertising
25.0%
 
Information Technology and Services
18.8%
Information Technology and Services
20.5%
 
Graphic Design
6.3%
Logistics and Supply Chain
6.8%
 
Arts and Crafts
6.3%
Computer Software
6.8%
 
Education Management
6.3%
Internet
6.8%
 
Other
12.5%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jacqueline R.
User

I think it is an amazing tool for coordination between multiple teams. Me and my team were able to easily communicate and work on our projects at the same time without no problems. With its cloud based repository, distance is just numbers!

G2 Crowd User in Government Administration

It's easy to use with multiple employees. Keeps everyone on task. Very user friendly and is always adding extras, like their new teamwork desk chat.

Most Helpful Critical Review
Most Helpful Critical Review
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

 
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Kate from G2 Crowd

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