Compare ProProfs Knowledge Base Software vs Teamwork Desk

See this comparison of ProProfs Knowledge Base Software vs. Teamwork Desk based on data from user reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Teamwork Desk rates 4.4/5 stars with 31 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 5 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.7
(Based on 28 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.8
(Based on 15 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.9
(Based on 14 reviews)
Quality of Support
Quality of SupportNot enough data available
9.0
(Based on 25 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.9
(Based on 14 reviews)
Product Direction (% positive)
Product Direction (% positive)Not enough data available
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
77.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
66.7%
19.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
3.2%
 
Computer Software
28.6%
Marketing and Advertising
25.6%
 
Information Technology and Services
14.3%
Information Technology and Services
20.9%
 
Graphic Design
14.3%
Computer Software
7.0%
 
Arts and Crafts
14.3%
Internet
7.0%
 
Telecommunications
14.3%
Publishing
4.7%
 
Other
14.3%
Other
34.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jacqueline R.
User

I think it is an amazing tool for coordination between multiple teams. Me and my team were able to easily communicate and work on our projects at the same time without no problems. With its cloud based repository, distance is just numbers!

G2 Crowd User

Teamwork has bought clarity to our support desk, both in terms of individual performance tracking and overall response time improvement

Most Helpful Critical Review
Most Helpful Critical Review
Nadia H.
Administrator

Nothing to be really honest, it provided me more options than I expected.

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
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Kate from G2 Crowd

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