Compare ProProfs Knowledge Base Software vs UseResponse

See this comparison of ProProfs Knowledge Base Software vs. UseResponse based on data from user reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. UseResponse rates 4.9/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Enterprise Package
$3000+ per solution
 
Self-Hosted
$899 one-time fee
 
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 5 reviews)
9.2
(Based on 13 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
9.4
(Based on 13 reviews)
Ease of Setup
Ease of SetupNot enough data available
9.3
(Based on 11 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.3
(Based on 11 reviews)
Quality of Support
Quality of SupportNot enough data available
9.9
(Based on 13 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.9
(Based on 11 reviews)
Product Direction (% positive)
Product Direction (% positive)Not enough data available
10.0
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
66.7%
42.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
14.3%
 
Computer Software
28.6%
Information Technology and Services
26.3%
 
Information Technology and Services
14.3%
Internet
10.5%
 
Graphic Design
14.3%
Computer Software
10.5%
 
Arts and Crafts
14.3%
Financial Services
10.5%
 
Telecommunications
14.3%
Semiconductors
10.5%
 
Other
14.3%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Emily W.
User in Higher Education

It helps to organize ideas and share them through UseResponse. The layout is very flexible and the social integration and content analyzing features that they provide for it are at par. I would say it is value for money! Their support is also a big plus,...

Most Helpful Critical Review
Most Helpful Critical Review
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

Loveday A.
Consultant in Marketing and Advertising

With the great Feature of UseResponse, there is nothing practical to dislike.

 
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Kate from G2 Crowd

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