G2 Crowd Acquires Siftery to Create a New Way to Buy and Manage Software Spend šŸš€

Compare ProProfs Knowledge Base Software vs Vision Helpdesk

See this

comparison of ProProfs Knowledge Base Software vs. Vision Helpdesk
based on data from user reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Vision Helpdesk rates 4.7/5 stars with 44 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter Help Desk
$12 per staff per mo billed annually
 
Pro Help Desk Software
$20 per staff per mo billed annually
 
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 8 reviews)
9.3
(Based on 44 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 8 reviews)
9.1
(Based on 44 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.9
(Based on 42 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.3
(Based on 42 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 7 reviews)
9.7
(Based on 43 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 6 reviews)
9.8
(Based on 44 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.5%
61.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.5%
29.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.1%
9.1%
 
Computer Software
50.0%
Non-Profit Organization Management
25.5%
 
Information Technology and Services
18.8%
Internet
14.5%
 
Telecommunications
6.3%
Information Technology and Services
12.7%
 
Internet
6.3%
Individual & Family Services
5.5%
 
Graphic Design
6.3%
Education Management
5.5%
 
Other
12.5%
Other
36.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jacqueline R.
User

I think it is an amazing tool for coordination between multiple teams. Me and my team were able to easily communicate and work on our projects at the same time without no problems. With its cloud based repository, distance is just numbers!

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

G2 Crowd User

Everything was a bit slow and buggy at times.

 
Ask ProProfs Knowledge Base Software a QuestionContact ProProfs Knowledge Base SoftwareRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.