Compare ProProfs Knowledge Base Software vs Whatfix

See this comparison of ProProfs Knowledge Base Software vs. Whatfix based on data from user reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 5 reviews)
8.9
(Based on 31 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
9.0
(Based on 31 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.4
(Based on 26 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.5
(Based on 26 reviews)
Quality of Support
Quality of SupportNot enough data available
10.0
(Based on 31 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.5
(Based on 26 reviews)
Product Direction (% positive)
Product Direction (% positive)Not enough data available
9.7
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
51.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
66.7%
30.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
18.2%
 
Computer Software
28.6%
Computer Software
33.3%
 
Information Technology and Services
14.3%
Information Technology and Services
14.3%
 
Graphic Design
14.3%
Consumer Goods
9.5%
 
Arts and Crafts
14.3%
Internet
7.1%
 
Telecommunications
14.3%
Cosmetics
4.8%
 
Other
14.3%
Other
31.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Manzur Husain S.
User in Internet

It helps us to reduce basic 'how to' queries for our website. It is also giving good user experience to new users with feature like 'tour', selfhelp etc

Most Helpful Critical Review
Most Helpful Critical Review
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

Lindsay P.
Administrator in Computer Software

It can be difficult to update flows in advice to prepare for updates we do to our site. There is no easy way to update a current flow and keep it in "draft mode" till we are push site updates.

 
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