Compare ProProfs Knowledge Base Software vs Whatfix

See this comparison of ProProfs Knowledge Base Software vs. Whatfix based on data from user reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Whatfix rates 4.8/5 stars with 30 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 5 reviews)
8.9
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
9.0
(Based on 28 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.4
(Based on 24 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.5
(Based on 24 reviews)
Quality of Support
Quality of SupportNot enough data available
10.0
(Based on 28 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.6
(Based on 24 reviews)
Product Direction (% positive)
Product Direction (% positive)Not enough data available
9.6
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
56.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
66.7%
26.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
16.7%
 
Computer Software
28.6%
Computer Software
28.9%
 
Information Technology and Services
14.3%
Information Technology and Services
15.8%
 
Graphic Design
14.3%
Consumer Goods
10.5%
 
Arts and Crafts
14.3%
Internet
7.9%
 
Telecommunications
14.3%
Cosmetics
5.3%
 
Other
14.3%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

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Andrew L.
Administrator in Computer Software

As a company, we made the switch from a high-end competitor to Whatfix and we could not be happier. Originally the decision was driven by the 50% + cost saving we would receive, however, we have been amazed by the ease of use of the system. The team find...

Most Helpful Critical Review
Most Helpful Critical Review
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Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

G2 Crowd User in Information Technology and Services

There are some features that I find useful but that are still missing in the widget. For example, there's no possibility to ask user a yes/no question when they are performing a procedure. For example, when they are sending an e-mail, I would like to ask...

 
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Kate from G2 Crowd

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