Compare ProProfs Knowledge Base Software vs Zoho Desk

See this comparison of ProProfs Knowledge Base Software vs. Zoho Desk based on data from user reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Zoho Desk rates 4.3/5 stars with 480 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 5 reviews)
8.6
(Based on 443 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.6
(Based on 443 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.4
(Based on 348 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.6
(Based on 350 reviews)
Quality of Support
Quality of SupportNot enough data available
8.2
(Based on 400 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.6
(Based on 326 reviews)
Product Direction (% positive)
Product Direction (% positive)Not enough data available
8.8
(Based on 435 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
72.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
66.7%
19.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
7.6%
 
Computer Software
28.6%
Information Technology and Services
25.6%
 
Information Technology and Services
14.3%
Computer Software
11.2%
 
Graphic Design
14.3%
Internet
4.6%
 
Arts and Crafts
14.3%
Marketing and Advertising
4.3%
 
Telecommunications
14.3%
Telecommunications
4.1%
 
Other
14.3%
Other
50.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
0 ynnumaxycwahamoeotmr5nmgfocy rfn4tmuwlhy s7j ioqmnmvlqmy3mkjteskcfguecdpia2gq0rjalpbql2rma2pq0sznlpzsxjj5fjkodtx4nl9dkc2au92g0dwjqcbo9m4on5
Jacqueline R.
User

I think it is an amazing tool for coordination between multiple teams. Me and my team were able to easily communicate and work on our projects at the same time without no problems. With its cloud based repository, distance is just numbers!

0 pfx2iwxspntr6jxjt9ci9120s9prbcirn5co1zgvmbcn6rep 9 7 60jgzpjtri1ls o 7yjai kx6wzrha qkosmi rx6mybua blfymiykx6qu1miez51k74apvkhrbb ite71mn jbcwp3sgo4e
János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and itś truly deserving.Simplicity is at itś best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
0 m3jgdhwtqdg7nlgxmigjdco3nossn82xu5dgdco3wumgwxrkzfdabgyfsfvtcbdhzg0p6l4pmu08
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
 No downloads provided.No downloads provided.
Ask ProProfs Knowledge Base Software a QuestionContact ProProfs Knowledge Base SoftwareAsk Zoho Desk a QuestionContact Zoho Desk
Kate avatar
Kate from G2 Crowd

Need help?

I can help.