Compare Reputation Loop, Yext, and BirdEye

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Reputation Loop
Yext
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BirdEye
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Reputation Loop
Reputation Loop
4.3
Based on 13 reviews
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Yext
Yext
4.0
Based on 60 reviews
Optimized for quick response
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BirdEye
BirdEye
4.8
Based on 353 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 11 reviews)
8.5
(Based on 57 reviews)
9.4
(Based on 317 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 10 reviews)
8.4
(Based on 57 reviews)
9.4
(Based on 320 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.8
(Based on 6 reviews)
8.4
(Based on 40 reviews)
9.2
(Based on 244 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 6 reviews)
8.3
(Based on 39 reviews)
9.4
(Based on 245 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 9 reviews)
8.4
(Based on 55 reviews)
9.4
(Based on 315 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 6 reviews)
8.3
(Based on 40 reviews)
9.6
(Based on 244 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 10 reviews)
8.0
(Based on 57 reviews)
9.5
(Based on 316 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
33.3%
75.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0.0%
20.0%
18.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
46.7%
6.3%
 
Marketing and Advertising
35.7%
Marketing and Advertising
19.8%
Hospital & Health Care
13.1%
 
Management Consulting
14.3%
Hospital & Health Care
9.4%
Medical Practice
9.4%
 
Veterinary
7.1%
Retail
7.3%
Marketing and Advertising
9.0%
 
Medical Practice
7.1%
Restaurants
7.3%
Health, Wellness and Fitness
8.2%
 
Internet
7.1%
Financial Services
6.3%
Construction
6.8%
 
Other
28.6%
Other
50.0%
Other
53.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Emily B.
User in Veterinary

Reputation Loop makes it easy to get customers to leave reviews. They get posted to big sites like Google and Facebook. It simply texts or emails the customer and asks if they want to leave a review. Genius

Kyle A.
Consultant in Internet

Updates go live almost immediately and the social media management options are great for SMBs who are strapped from time and cash.

Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

Most Helpful Critical Review
Most Helpful Critical Review
Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

G2 Crowd User

format to review is different than what we were shown at time of purchase. We really liked the starts that popped up and the patient just had to click on the stars and it sent them straight to google or if low starts to our office email. This is not what...

 
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