Compare Reputation Loop, Yext, BirdEye, and Grade.us

Pricing

 
Professional
$90
per month (or $75/month if billed annually)
 
Agency
$200
per month (or $167/month if billed annually)
 
Partner
$1500
per month (or $1250/month if billed annually)
 
Free Trial Unavailable
Free Trial
Free Trial
Free Trial
Reputation Loop
Free Trial Unavailable
Yext
Free Trial
BirdEye
Free Trial
Grade.us
Professional
$90per month (or $75/month if billed annually)
Agency
$200per month (or $167/month if billed annually)
Partner
$1500per month (or $1250/month if billed annually)
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.5
8.3
9.3
9.3
Ease of Use
Ease of Use
7.7
8.2
9.3
9.3
Ease of Setup
Ease of Setup
6.9
8.2
9.1
9.1
Ease of Admin
Ease of Admin
7.9
8.2
9.4
9.2
Quality of Support
Quality of Support
8.0
8.2
9.4
9.5
Ease of Doing Business With
Ease of Doing Business With
8.3
8.1
9.5
9.8
Product Direction (% positive)
Product Direction (% positive)
6.8
7.7
9.5
9.2
Meets Requirements
Reputation Loop
7.5
Yext
8.3
BirdEye
9.3
Grade.us
9.3
Ease of Use
Reputation Loop
7.7
Yext
8.2
BirdEye
9.3
Grade.us
9.3
Ease of Setup
Reputation Loop
6.9
Yext
8.2
BirdEye
9.1
Grade.us
9.1
Ease of Admin
Reputation Loop
7.9
Yext
8.2
BirdEye
9.4
Grade.us
9.2
Quality of Support
Reputation Loop
8.0
Yext
8.2
BirdEye
9.4
Grade.us
9.5
Ease of Doing Business With
Reputation Loop
8.3
Yext
8.1
BirdEye
9.5
Grade.us
9.8
Product Direction (% positive)
Reputation Loop
6.8
Yext
7.7
BirdEye
9.5
Grade.us
9.2

Features

Consumer Intelligence
Customer Feedback
Reputation Loop
6.7
Yext
8.7
BirdEye
9.1
Grade.us
10.0
Competitive Intelligence
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
9.1
Grade.us
Not enough data available
Sentiment Analysis
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.8
Grade.us
9.7
Reporting
Revenue Reporting
Reputation Loop
Not enough data available
Yext
7.5
BirdEye
10.0
Grade.us
Not enough data available
Corporate Reporting
Reputation Loop
Not enough data available
Yext
8.3
BirdEye
9.1
Grade.us
9.7
Dashboard
Reputation Loop
5.7
Yext
8.9
BirdEye
9.0
Grade.us
9.8
Media Monitoring
Social Networks Monitoring
Reputation Loop
Not enough data available
Yext
8.1
BirdEye
9.0
Grade.us
Not enough data available
Social Media Management
Reputation Loop
Not enough data available
Yext
8.0
BirdEye
9.3
Grade.us
Not enough data available
Digital Media Monitoring
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.8
Grade.us
Not enough data available
In-House Management
Employee Performance
Reputation Loop
Not enough data available
Yext
7.8
BirdEye
9.3
Grade.us
Not enough data available
Team Workflow
Reputation Loop
Not enough data available
Yext
8.9
BirdEye
9.0
Grade.us
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
33.3%
75.1%
82.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0%
20.0%
18.6%
16.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
46.7%
6.2%
1.1%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
Yext
Small-Business
33.3%
Mid-Market
20.0%
Enterprise
46.7%
BirdEye
Small-Business
75.1%
Mid-Market
18.6%
Enterprise
6.2%
Grade.us
Small-Business
82.4%
Mid-Market
16.5%
Enterprise
1.1%

Reviewers' Industry

 
Marketing and Advertising
33.3%
Marketing and Advertising
19.8%
Hospital & Health Care
13.2%
Marketing and Advertising
47.4%
 
Management Consulting
13.3%
Hospital & Health Care
9.4%
Medical Practice
9.5%
Internet
11.3%
 
Internet
13.3%
Retail
7.3%
Marketing and Advertising
8.9%
Real Estate
4.1%
 
Veterinary
6.7%
Restaurants
7.3%
Health, Wellness and Fitness
8.1%
Construction
3.1%
 
Medical Practice
6.7%
Financial Services
6.3%
Construction
6.8%
Retail
2.1%
 
Other
26.7%
Other
50.0%
Other
53.6%
Other
32.0%
Reputation Loop
Marketing and Advertising
33.3%
Management Consulting
13.3%
Internet
13.3%
Veterinary
6.7%
Medical Practice
6.7%
Other
26.7%
Yext
Marketing and Advertising
19.8%
Hospital & Health Care
9.4%
Retail
7.3%
Restaurants
7.3%
Financial Services
6.3%
Other
50.0%
BirdEye
Hospital & Health Care
13.2%
Medical Practice
9.5%
Marketing and Advertising
8.9%
Health, Wellness and Fitness
8.1%
Construction
6.8%
Other
53.6%
Grade.us
Marketing and Advertising
47.4%
Internet
11.3%
Real Estate
4.1%
Construction
3.1%
Retail
2.1%
Other
32.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Bailey W.
Agency in Marketing and Advertising

The ability to drop tons of customers into the automated reviews sequence is great and efficient. Being able to suppress negative reviews but still see and respond to them makes for the perfect balance of gaining good reviews online while still rectifying...

Richard B.
Administrator in Human Resources

That Yext feeds all the major online directories through a single interface and updates happen within 24 hours with a single correction.

Holly C.
Administrator in Retail

What I love most about BirdEye is their level of commitment to their customers, their innovative approach & how quickly they can make changes to support business need. Everyone I have worked with at BirdEye, including their COO and CEO has been exceptional....

Michael C.
Agency in Internet

Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they...

Most Helpful Critical Review
Most Helpful Critical Review
Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Chelsea W.
User in Design

It seems like its an over glorified product for something that can be done on your own. We may not have experimented with it enough to understand its true potential - but for a small business it didn't seem like a necessity.

G2 Crowd User in Marketing and Advertising

The program appears to be quite glitchy. Most times there is something wrong and no one can give us a valid answer as to what is occurring other than "It's just a brief technical glitch." Glitches do happen, however it happens frequently with BirdEye. The...

G2 Crowd User in Internet

It's very pricey for saas. I think a lower price would result in higher uptake.

 
Reputation Loop
Most Helpful Favorable Review
Bailey W.
Agency in Marketing and Advertising

The ability to drop tons of customers into the automated reviews sequence is great and efficient. Being able to suppress negative reviews but still see and respond to them makes for the perfect balance of gaining good reviews online while still rectifying...

Most Helpful Critical Review
Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Yext
Most Helpful Favorable Review
Richard B.
Administrator in Human Resources

That Yext feeds all the major online directories through a single interface and updates happen within 24 hours with a single correction.

Most Helpful Critical Review
Chelsea W.
User in Design

It seems like its an over glorified product for something that can be done on your own. We may not have experimented with it enough to understand its true potential - but for a small business it didn't seem like a necessity.

BirdEye
Most Helpful Favorable Review
Holly C.
Administrator in Retail

What I love most about BirdEye is their level of commitment to their customers, their innovative approach & how quickly they can make changes to support business need. Everyone I have worked with at BirdEye, including their COO and CEO has been exceptional....

Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The program appears to be quite glitchy. Most times there is something wrong and no one can give us a valid answer as to what is occurring other than "It's just a brief technical glitch." Glitches do happen, however it happens frequently with BirdEye. The...

Grade.us
Most Helpful Favorable Review
Michael C.
Agency in Internet

Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they...

Most Helpful Critical Review
G2 Crowd User in Internet

It's very pricey for saas. I think a lower price would result in higher uptake.

Screenshots

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Videos

 No videos provided

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

No videos provided
Reputation Loop
No videos provided
Yext
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Grade.us
No videos provided

Downloads

 No downloads providedNo downloads provided
Reputation Loop
No downloads provided
Grade.us
No downloads provided
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