Compare Reputation Loop, Yext, BirdEye, and Podium
 
Reputation Loop
Reputation Loop
Yext
Yext
Optimized for quick response
BirdEye
BirdEye
Optimized for quick response
Podium
Podium
Optimized for quick response

Pricing

 
Free Trial Unavailable
Free Trial
Free Trial
Free Trial Unavailable
Reputation Loop
Free Trial Unavailable
Yext
Free Trial
BirdEye
Free Trial
Podium
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.5
8.3
9.3
9.4
Ease of Use
Ease of Use
7.7
8.2
9.3
9.6
Ease of Setup
Ease of Setup
6.9
8.2
9.1
9.5
Ease of Admin
Ease of Admin
7.9
8.2
9.4
9.6
Quality of Support
Quality of Support
8.0
8.2
9.4
9.6
Ease of Doing Business With
Ease of Doing Business With
8.3
8.1
9.6
9.7
Product Direction (% positive)
Product Direction (% positive)
6.8
7.7
9.5
9.4
Meets Requirements
Reputation Loop
7.5
Yext
8.3
BirdEye
9.3
Podium
9.4
Ease of Use
Reputation Loop
7.7
Yext
8.2
BirdEye
9.3
Podium
9.6
Ease of Setup
Reputation Loop
6.9
Yext
8.2
BirdEye
9.1
Podium
9.5
Ease of Admin
Reputation Loop
7.9
Yext
8.2
BirdEye
9.4
Podium
9.6
Quality of Support
Reputation Loop
8.0
Yext
8.2
BirdEye
9.4
Podium
9.6
Ease of Doing Business With
Reputation Loop
8.3
Yext
8.1
BirdEye
9.6
Podium
9.7
Product Direction (% positive)
Reputation Loop
6.8
Yext
7.7
BirdEye
9.5
Podium
9.4

Features

Consumer Intelligence
Customer Feedback
Reputation Loop
6.7
Yext
8.7
BirdEye
9.1
Podium
9.2
Competitive Intelligence
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
9.1
Podium
9.0
Sentiment Analysis
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.8
Podium
9.0
Reporting
Revenue Reporting
Reputation Loop
Not enough data available
Yext
7.5
BirdEye
10.0
Podium
Not enough data available
Corporate Reporting
Reputation Loop
Not enough data available
Yext
8.3
BirdEye
9.1
Podium
8.9
Dashboard
Reputation Loop
5.7
Yext
8.9
BirdEye
9.0
Podium
9.5
Media Monitoring
Social Networks Monitoring
Reputation Loop
Not enough data available
Yext
8.1
BirdEye
9.0
Podium
9.2
Social Media Management
Reputation Loop
Not enough data available
Yext
8.0
BirdEye
9.3
Podium
Not enough data available
Digital Media Monitoring
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.8
Podium
9.3
In-House Management
Employee Performance
Reputation Loop
Not enough data available
Yext
7.8
BirdEye
9.3
Podium
9.1
Team Workflow
Reputation Loop
Not enough data available
Yext
8.9
BirdEye
9.0
Podium
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
33.3%
74.8%
48.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0%
20.0%
19.0%
42.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
46.7%
6.2%
9.8%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
Yext
Small-Business
33.3%
Mid-Market
20.0%
Enterprise
46.7%
BirdEye
Small-Business
74.8%
Mid-Market
19.0%
Enterprise
6.2%
Podium
Small-Business
48.2%
Mid-Market
42.0%
Enterprise
9.8%

Reviewers' Industry

 
Marketing and Advertising
33.3%
Marketing and Advertising
19.8%
Hospital & Health Care
13.3%
Automotive
30.4%
 
Management Consulting
13.3%
Hospital & Health Care
9.4%
Medical Practice
9.8%
Retail
13.9%
 
Internet
13.3%
Retail
7.3%
Marketing and Advertising
8.8%
Transportation/Trucking/Railroad
6.1%
 
Veterinary
6.7%
Restaurants
7.3%
Health, Wellness and Fitness
8.1%
Consumer Services
6.1%
 
Medical Practice
6.7%
Financial Services
6.3%
Construction
6.7%
Furniture
5.0%
 
Other
26.7%
Other
50.0%
Other
53.3%
Other
38.6%
Reputation Loop
Marketing and Advertising
33.3%
Management Consulting
13.3%
Internet
13.3%
Veterinary
6.7%
Medical Practice
6.7%
Other
26.7%
Yext
Marketing and Advertising
19.8%
Hospital & Health Care
9.4%
Retail
7.3%
Restaurants
7.3%
Financial Services
6.3%
Other
50.0%
BirdEye
Hospital & Health Care
13.3%
Medical Practice
9.8%
Marketing and Advertising
8.8%
Health, Wellness and Fitness
8.1%
Construction
6.7%
Other
53.3%
Podium
Automotive
30.4%
Retail
13.9%
Transportation/Trucking/Railroad
6.1%
Consumer Services
6.1%
Furniture
5.0%
Other
38.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ronni L. W.
Agency

These software is an excellent way to get reviews on most major social media sites. The pricing is reasonable as well.

Kyle A.
Consultant in Internet

Updates go live almost immediately and the social media management options are great for SMBs who are strapped from time and cash.

Holly C.
Administrator in Retail

What I love most about BirdEye is their level of commitment to their customers, their innovative approach & how quickly they can make changes to support business need. Everyone I have worked with at BirdEye, including their COO and CEO has been exceptional....

Joseph M.
User in Retail

I appreciate how Podium keeps us informed of the changes and upgrades that they make all while asking for our opinion along the way. It makes me feel part of the growth of the company.

Most Helpful Critical Review
Most Helpful Critical Review
Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

G2 Crowd User in Medical Practice

There has been a change and reviews are no longer prepopulated. This has resulted in fewer reviews. Until this is fixed, I cannot give a better rating.

G2 Crowd User

Oh where do I start.... a) Spent two weeks going back and forth with their technical support to actually get the link being sent out to work in the first place. It felt as though we were the only suckers dumb enough to pay for their only partly...

 
Reputation Loop
Most Helpful Favorable Review
Ronni L. W.
Agency

These software is an excellent way to get reviews on most major social media sites. The pricing is reasonable as well.

Most Helpful Critical Review
Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Yext
Most Helpful Favorable Review
Kyle A.
Consultant in Internet

Updates go live almost immediately and the social media management options are great for SMBs who are strapped from time and cash.

Most Helpful Critical Review
Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

BirdEye
Most Helpful Favorable Review
Holly C.
Administrator in Retail

What I love most about BirdEye is their level of commitment to their customers, their innovative approach & how quickly they can make changes to support business need. Everyone I have worked with at BirdEye, including their COO and CEO has been exceptional....

Most Helpful Critical Review
G2 Crowd User in Medical Practice

There has been a change and reviews are no longer prepopulated. This has resulted in fewer reviews. Until this is fixed, I cannot give a better rating.

Podium
Most Helpful Favorable Review
Joseph M.
User in Retail

I appreciate how Podium keeps us informed of the changes and upgrades that they make all while asking for our opinion along the way. It makes me feel part of the growth of the company.

Most Helpful Critical Review
G2 Crowd User

Oh where do I start.... a) Spent two weeks going back and forth with their technical support to actually get the link being sent out to work in the first place. It felt as though we were the only suckers dumb enough to pay for their only partly...

Screenshots

 No screenshots provided
1 of 5
2 of 5
3 of 5
4 of 5
5 of 5
1 of 4
2 of 4
3 of 4
4 of 4
1 of 4
2 of 4
3 of 4
4 of 4
Reputation Loop
No screenshots provided

Videos

 No videos provided

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

No videos provided
Reputation Loop
No videos provided
Yext
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Podium
No videos provided

Downloads

 No downloads providedNo downloads provided
Reputation Loop
No downloads provided
Podium
No downloads provided
Ask Reputation Loop a QuestionContact Reputation LoopAsk Yext a QuestionContact YextAsk BirdEye a QuestionContact BirdEyeRequest More InformationRequest More Information