Compare Reputation Loop, Yext, BirdEye, and ReviewTrackers

Pricing

 
Professional Plan
$49
Per Location, Per Month
 
Enterprise Plan
$59
Per Location, Per Month
 
Agencies & Resellers
Contact Us
Per Location, Per Month
 
Free Trial Unavailable
Free Trial
Free Trial
Free Trial
Reputation Loop
Free Trial Unavailable
Yext
Free Trial
BirdEye
Free Trial
ReviewTrackers
Professional Plan
$49Per Location, Per Month
Enterprise Plan
$59Per Location, Per Month
Agencies & Resellers
Contact UsPer Location, Per Month
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.5
8.3
9.3
9.0
Ease of Use
Ease of Use
7.7
8.2
9.3
9.4
Ease of Setup
Ease of Setup
6.9
8.2
9.1
9.3
Ease of Admin
Ease of Admin
7.9
8.2
9.4
9.4
Quality of Support
Quality of Support
8.0
8.2
9.4
9.7
Ease of Doing Business With
Ease of Doing Business With
8.3
8.1
9.6
9.7
Product Direction (% positive)
Product Direction (% positive)
6.8
7.7
9.5
9.4
Meets Requirements
Reputation Loop
7.5
Yext
8.3
BirdEye
9.3
ReviewTrackers
9.0
Ease of Use
Reputation Loop
7.7
Yext
8.2
BirdEye
9.3
ReviewTrackers
9.4
Ease of Setup
Reputation Loop
6.9
Yext
8.2
BirdEye
9.1
ReviewTrackers
9.3
Ease of Admin
Reputation Loop
7.9
Yext
8.2
BirdEye
9.4
ReviewTrackers
9.4
Quality of Support
Reputation Loop
8.0
Yext
8.2
BirdEye
9.4
ReviewTrackers
9.7
Ease of Doing Business With
Reputation Loop
8.3
Yext
8.1
BirdEye
9.6
ReviewTrackers
9.7
Product Direction (% positive)
Reputation Loop
6.8
Yext
7.7
BirdEye
9.5
ReviewTrackers
9.4

Features

Consumer Intelligence
Customer Feedback
Reputation Loop
6.7
Yext
8.7
BirdEye
9.1
ReviewTrackers
9.3
Competitive Intelligence
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
9.1
ReviewTrackers
7.1
Sentiment Analysis
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.8
ReviewTrackers
7.3
Reporting
Revenue Reporting
Reputation Loop
Not enough data available
Yext
7.5
BirdEye
10.0
ReviewTrackers
4.7
Corporate Reporting
Reputation Loop
Not enough data available
Yext
8.3
BirdEye
9.1
ReviewTrackers
8.8
Dashboard
Reputation Loop
5.7
Yext
8.9
BirdEye
9.0
ReviewTrackers
9.3
Media Monitoring
Social Networks Monitoring
Reputation Loop
Not enough data available
Yext
8.1
BirdEye
9.0
ReviewTrackers
9.4
Social Media Management
Reputation Loop
Not enough data available
Yext
8.0
BirdEye
9.3
ReviewTrackers
8.3
Digital Media Monitoring
Reputation Loop
Not enough data available
Yext
7.9
BirdEye
8.8
ReviewTrackers
7.6
In-House Management
Employee Performance
Reputation Loop
Not enough data available
Yext
7.8
BirdEye
9.3
ReviewTrackers
8.0
Team Workflow
Reputation Loop
Not enough data available
Yext
8.9
BirdEye
9.0
ReviewTrackers
7.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
33.3%
74.8%
36.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0%
20.0%
19.0%
43.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
46.7%
6.2%
20.2%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
Yext
Small-Business
33.3%
Mid-Market
20.0%
Enterprise
46.7%
BirdEye
Small-Business
74.8%
Mid-Market
19.0%
Enterprise
6.2%
ReviewTrackers
Small-Business
36.0%
Mid-Market
43.9%
Enterprise
20.2%

Reviewers' Industry

 
Marketing and Advertising
33.3%
Marketing and Advertising
19.8%
Hospital & Health Care
13.3%
Marketing and Advertising
18.7%
 
Management Consulting
13.3%
Hospital & Health Care
9.4%
Medical Practice
9.8%
Hospitality
9.8%
 
Internet
13.3%
Retail
7.3%
Marketing and Advertising
8.8%
Restaurants
6.5%
 
Veterinary
6.7%
Restaurants
7.3%
Health, Wellness and Fitness
8.1%
Automotive
6.5%
 
Medical Practice
6.7%
Financial Services
6.3%
Construction
6.7%
Real Estate
5.7%
 
Other
26.7%
Other
50.0%
Other
53.3%
Other
52.8%
Reputation Loop
Marketing and Advertising
33.3%
Management Consulting
13.3%
Internet
13.3%
Veterinary
6.7%
Medical Practice
6.7%
Other
26.7%
Yext
Marketing and Advertising
19.8%
Hospital & Health Care
9.4%
Retail
7.3%
Restaurants
7.3%
Financial Services
6.3%
Other
50.0%
BirdEye
Hospital & Health Care
13.3%
Medical Practice
9.8%
Marketing and Advertising
8.8%
Health, Wellness and Fitness
8.1%
Construction
6.7%
Other
53.3%
ReviewTrackers
Marketing and Advertising
18.7%
Hospitality
9.8%
Restaurants
6.5%
Automotive
6.5%
Real Estate
5.7%
Other
52.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Sean D.
Agency in Internet

RepLoop is what we use in our local / digital marketing agency every day with several dozen clients. It has the best mix of features and usability of anything out there, and believe me when I say we have tested/tried them all. Customer support is highly...

Richard B.
Administrator in Human Resources

That Yext feeds all the major online directories through a single interface and updates happen within 24 hours with a single correction.

Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

Jennifer W.
Administrator in Religious Institutions

Review Trackers has been the most helpful review company we have worked with at Saint Clement. From customer service to understanding review sites and what reviews can do to help our parish, Review Trackers has walked us through it all. As a church in...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

Limited in the features that we would like to be able to utilize and pretty limited customization. Also - only partial monitoring available.

Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

G2 Crowd User in Industrial Automation

Ordered service signed up for a year. $3000. After two weeks could not find our review page even searching our company name and Birdeye. After two weeks of hearing our technical team is working on it. I cancelled my account and asked for my money back. It...

Stephen J.
Administrator in Information Technology and Services

The price was not optimal and that's why we moved to another tool. I also thought that some of the deep-dive features were not very helpful and took more clicks to come out of. I also felt that it was not very easy to identify at what level of deep-dive...

 
Reputation Loop
Most Helpful Favorable Review
Sean D.
Agency in Internet

RepLoop is what we use in our local / digital marketing agency every day with several dozen clients. It has the best mix of features and usability of anything out there, and believe me when I say we have tested/tried them all. Customer support is highly...

Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

Limited in the features that we would like to be able to utilize and pretty limited customization. Also - only partial monitoring available.

Yext
Most Helpful Favorable Review
Richard B.
Administrator in Human Resources

That Yext feeds all the major online directories through a single interface and updates happen within 24 hours with a single correction.

Most Helpful Critical Review
Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

BirdEye
Most Helpful Favorable Review
Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

Most Helpful Critical Review
G2 Crowd User in Industrial Automation

Ordered service signed up for a year. $3000. After two weeks could not find our review page even searching our company name and Birdeye. After two weeks of hearing our technical team is working on it. I cancelled my account and asked for my money back. It...

ReviewTrackers
Most Helpful Favorable Review
Jennifer W.
Administrator in Religious Institutions

Review Trackers has been the most helpful review company we have worked with at Saint Clement. From customer service to understanding review sites and what reviews can do to help our parish, Review Trackers has walked us through it all. As a church in...

Most Helpful Critical Review
Stephen J.
Administrator in Information Technology and Services

The price was not optimal and that's why we moved to another tool. I also thought that some of the deep-dive features were not very helpful and took more clicks to come out of. I also felt that it was not very easy to identify at what level of deep-dive...

Screenshots

 No screenshots provided
1 of 5
2 of 5
3 of 5
4 of 5
5 of 5
1 of 4
2 of 4
3 of 4
4 of 4
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
Reputation Loop
No screenshots provided

Videos

 No videos provided

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

No videos provided
Reputation Loop
No videos provided
Yext
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

ReviewTrackers
No videos provided

Downloads

 No downloads providedNo downloads provided
Reputation Loop
No downloads provided
ReviewTrackers
No downloads provided
Ask Reputation Loop a QuestionContact Reputation LoopAsk Yext a QuestionContact YextAsk BirdEye a QuestionContact BirdEyeRequest More InformationRequest More Information