Compare Reputation Loop, Yext, MomentFeed, and BirdEye

Pricing

 
Free Trial Unavailable
Free Trial
Free Trial Unavailable
Free Trial
Reputation Loop
Free Trial Unavailable
Yext
Free Trial
MomentFeed
Free Trial Unavailable
BirdEye
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.5
8.3
8.1
9.3
Ease of Use
Ease of Use
7.7
8.2
8.0
9.3
Ease of Setup
Ease of Setup
6.9
8.2
8.8
9.1
Ease of Admin
Ease of Admin
7.9
8.2
9.3
9.4
Quality of Support
Quality of Support
8.0
8.2
8.7
9.4
Ease of Doing Business With
Ease of Doing Business With
8.3
8.1
9.0
9.6
Product Direction (% positive)
Product Direction (% positive)
6.8
7.7
7.7
9.5
Meets Requirements
Reputation Loop
7.5
Yext
8.3
MomentFeed
8.1
BirdEye
9.3
Ease of Use
Reputation Loop
7.7
Yext
8.2
MomentFeed
8.0
BirdEye
9.3
Ease of Setup
Reputation Loop
6.9
Yext
8.2
MomentFeed
8.8
BirdEye
9.1
Ease of Admin
Reputation Loop
7.9
Yext
8.2
MomentFeed
9.3
BirdEye
9.4
Quality of Support
Reputation Loop
8.0
Yext
8.2
MomentFeed
8.7
BirdEye
9.4
Ease of Doing Business With
Reputation Loop
8.3
Yext
8.1
MomentFeed
9.0
BirdEye
9.6
Product Direction (% positive)
Reputation Loop
6.8
Yext
7.7
MomentFeed
7.7
BirdEye
9.5

Features

Consumer Intelligence
Customer Feedback
Reputation Loop
6.7
Yext
8.7
MomentFeed
Not enough data available
BirdEye
9.1
Competitive Intelligence
Reputation Loop
Not enough data available
Yext
7.9
MomentFeed
Not enough data available
BirdEye
9.1
Sentiment Analysis
Reputation Loop
Not enough data available
Yext
7.9
MomentFeed
Not enough data available
BirdEye
8.8
Reporting
Revenue Reporting
Reputation Loop
Not enough data available
Yext
7.5
MomentFeed
Not enough data available
BirdEye
10.0
Corporate Reporting
Reputation Loop
Not enough data available
Yext
8.3
MomentFeed
Not enough data available
BirdEye
9.1
Dashboard
Reputation Loop
5.7
Yext
8.9
MomentFeed
Not enough data available
BirdEye
9.0
Media Monitoring
Social Networks Monitoring
Reputation Loop
Not enough data available
Yext
8.1
MomentFeed
Not enough data available
BirdEye
9.0
Social Media Management
Reputation Loop
Not enough data available
Yext
8.0
MomentFeed
Not enough data available
BirdEye
9.3
Digital Media Monitoring
Reputation Loop
Not enough data available
Yext
7.9
MomentFeed
Not enough data available
BirdEye
8.8
In-House Management
Employee Performance
Reputation Loop
Not enough data available
Yext
7.8
MomentFeed
Not enough data available
BirdEye
9.3
Team Workflow
Reputation Loop
Not enough data available
Yext
8.9
MomentFeed
Not enough data available
BirdEye
9.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
33.3%
29.4%
74.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0%
20.0%
29.4%
19.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
46.7%
41.2%
6.2%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
Yext
Small-Business
33.3%
Mid-Market
20.0%
Enterprise
46.7%
MomentFeed
Small-Business
29.4%
Mid-Market
29.4%
Enterprise
41.2%
BirdEye
Small-Business
74.8%
Mid-Market
19.0%
Enterprise
6.2%

Reviewers' Industry

 
Marketing and Advertising
33.3%
Marketing and Advertising
19.8%
Automotive
21.4%
Hospital & Health Care
13.3%
 
Management Consulting
13.3%
Hospital & Health Care
9.4%
Marketing and Advertising
17.9%
Medical Practice
9.8%
 
Internet
13.3%
Retail
7.3%
Restaurants
14.3%
Marketing and Advertising
8.8%
 
Veterinary
6.7%
Restaurants
7.3%
Telecommunications
7.1%
Health, Wellness and Fitness
8.1%
 
Medical Practice
6.7%
Financial Services
6.3%
Food & Beverages
7.1%
Construction
6.7%
 
Other
26.7%
Other
50.0%
Other
32.1%
Other
53.3%
Reputation Loop
Marketing and Advertising
33.3%
Management Consulting
13.3%
Internet
13.3%
Veterinary
6.7%
Medical Practice
6.7%
Other
26.7%
Yext
Marketing and Advertising
19.8%
Hospital & Health Care
9.4%
Retail
7.3%
Restaurants
7.3%
Financial Services
6.3%
Other
50.0%
MomentFeed
Automotive
21.4%
Marketing and Advertising
17.9%
Restaurants
14.3%
Telecommunications
7.1%
Food & Beverages
7.1%
Other
32.1%
BirdEye
Hospital & Health Care
13.3%
Medical Practice
9.8%
Marketing and Advertising
8.8%
Health, Wellness and Fitness
8.1%
Construction
6.7%
Other
53.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

It helps us automate customer feedback and manage customer relationships. I like how easy it is to use and that it allows us to reach out to past customers for additional feedback. The reports are also helpful. It is linked with all the major review sites...

Richard B.
Administrator in Human Resources

That Yext feeds all the major online directories through a single interface and updates happen within 24 hours with a single correction.

G2 Crowd User in Retail

The ease and added value to communication.

Erin H.
Administrator in Retail

BirdEye is such a fantastic tool. We have learned so much about our stores in a short period of time. I will say though that the absolutely best part of BirdEye is their team. Every person is super responsive and knowledgeable. I can't wait to continue...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

Limited in the features that we would like to be able to utilize and pretty limited customization. Also - only partial monitoring available.

Sally B.
Agency in Marketing and Advertising

Yext seems to have the monopoly on this system. When Yext came about, you could no longer individually update a business' address, info, etc... you had to "pay to play" so to speak. I also am not a fan of the 2 week lag in reporting and somewhat confusing...

Rachel N.
User in Marketing and Advertising

No function for posting to Instagram. The comment feed is organized by date of post and not date of the comment, so it's very easy to miss things.

G2 Crowd User in Industrial Automation

Ordered service signed up for a year. $3000. After two weeks could not find our review page even searching our company name and Birdeye. After two weeks of hearing our technical team is working on it. I cancelled my account and asked for my money back. It...

 
Reputation Loop
Most Helpful Favorable Review
G2 Crowd User in Education Management

It helps us automate customer feedback and manage customer relationships. I like how easy it is to use and that it allows us to reach out to past customers for additional feedback. The reports are also helpful. It is linked with all the major review sites...

Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

Limited in the features that we would like to be able to utilize and pretty limited customization. Also - only partial monitoring available.

Yext
Most Helpful Favorable Review
Richard B.
Administrator in Human Resources

That Yext feeds all the major online directories through a single interface and updates happen within 24 hours with a single correction.

Most Helpful Critical Review
Sally B.
Agency in Marketing and Advertising

Yext seems to have the monopoly on this system. When Yext came about, you could no longer individually update a business' address, info, etc... you had to "pay to play" so to speak. I also am not a fan of the 2 week lag in reporting and somewhat confusing...

MomentFeed
Most Helpful Favorable Review
G2 Crowd User in Retail

The ease and added value to communication.

Most Helpful Critical Review
Rachel N.
User in Marketing and Advertising

No function for posting to Instagram. The comment feed is organized by date of post and not date of the comment, so it's very easy to miss things.

BirdEye
Most Helpful Favorable Review
Erin H.
Administrator in Retail

BirdEye is such a fantastic tool. We have learned so much about our stores in a short period of time. I will say though that the absolutely best part of BirdEye is their team. Every person is super responsive and knowledgeable. I can't wait to continue...

Most Helpful Critical Review
G2 Crowd User in Industrial Automation

Ordered service signed up for a year. $3000. After two weeks could not find our review page even searching our company name and Birdeye. After two weeks of hearing our technical team is working on it. I cancelled my account and asked for my money back. It...

Screenshots

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5 of 5
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Reputation Loop
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MomentFeed
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Videos

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Reputation Loop
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Yext
MomentFeed
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BirdEye

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Downloads

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Reputation Loop
No downloads provided
MomentFeed
No downloads provided
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